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November 2023 by Larry S.
I just left a message on the Oilstop survey request form. It was sent to me after I got an oil change there yesterday. My concern that I want to share today is that Oilstop is falsely claiming that they are using Chevron Supreme motor oil. I requested that oil, in that their advertising seems to indicate that they carry Chevron Supreme oil. They do not. When my oil was drained they offered me an off-brand oil called "MagX" (I think that was the label on the container). I allowed them to use that oil as I was in mid-service at that point. When I returned home I tried researching this oil brand and could find nothing on the internet. The invoice they gave me at the end of the service clearly states that Chevron Supreme 10W30 was put in my car - it was not. This is at the least misleading and possibly could be called false advertising. I will not return to this business.
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November 2023 by Jake Brown
Broke my truck and not returning my calls. Just bought the truck, and they were trying to tell me. For doolie's have horrible electrical systems. And that was the problem they pulled on the computer chip instead of the thing to open the hood.
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November 2023 by Shane Bratcher
Great friendly service, wait wasn’t too bad but prices were a little more then I was expecting for the add on services
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October 2023 by Jim C.
They were so awesome and nice definitely my go to the one at the Medford center. Great service
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October 2023 by Tawnia Cotton
Best place to go. Best car service I've ever had. Great people!Service: Oil change
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October 2023 by Darian Freeman
Received great service here today. I am completely car illiterate and needed a little more explanation and guidance, and the guys were all very patient and professional. It turned out I was missing my oil cap and one of them ran to the part store and replaced it for me, which I'm very grateful for. Will come again.
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September 2023 by Babbs R
Always nice and professional. Although there is a lot of upselling, it's never pushy.
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September 2023 by R M.
The basic car wash and dry was fast and efficient. It seemed like even the bottom of the car was sprayed. Worth ten bucks.
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September 2023 by Nori Baird
Love this place. Great customer service and quick and super efficient. I love the communication from start to finish. No pushy sells and no stress! Great place for oil change and get that free car wash with the quick hand dry. Thank you guys for all the hard work
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September 2023 by Outfoxed
Best place in all of Oregon. Hands-down. Friendly. Thorough. I good discounts. Good coupons. Upgraded free car wash. They speak respectfully with each other. Ain’t gonna find a place like this anytime soon.
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August 2023 by Jen McLellan
I couldn't get anyone to respond at Crater Lake Ford service despite many messages left & texts. Went in person, they wanted to schedule out next week. I'm leaving on a road trip, so I came to OilStop. Wow! Great service, great attitudes. I felt they were more thorough than at the dealer. Got my oil changed & air filters, (engine and cabin) changed. Nick C, Luis K, Jose E, and Andy were absolutely amazing. Couldn't be happier with the service I received.Services: Air & cabin filter replacement
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July 2023 by Snaps N Bellz
Very helpful & patient, on a scorching hot day even? I felt they were responsible on pricing as well.
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June 2023 by Jessica A
They are always friendly, upbeat and helpful! I've never felt cheated by them or pressured to purchase add ons. They are also very kind enough to offer drinks while waiting!
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June 2023 by Trodden ReBorn
Great place. It got me in and out quickly, and prices were good. Free car wash was also a great plus.
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June 2023 by Liz
Quick service and very friendly people that work there. They work like a team and are always very professional and respectful.
