-
February 2024 by Wade Eller
Helpful
-
December 2023 by Larry Crain
This morning I noticed a sign on the door saying a $4.50 service fee to be added as of Feb 1. I got 20 copies but was charged $6.50. When I complained, I was told it was the service fee. I said it said as of February 1. I was told that was February I of this year (2023). I had copies done in the summer (with help) and was not charged a service fee. Furthermore, today's receipt said it was for 65 copies. When I pointed that out, I was told that's how the service charge was charged. Hmm . . . not truth in receipting. Not happy. Not returning.
-
September 2023 by Maxine Dugas
I called around to find out if anyone could laminate a 17x18 map of Jacksonville for me out of a magazine. No one could do it except Pronto Print. They quoted me about $18, which I thought was a fair price. But when I picked it up, it was only $4.50!!! And it was ready in less than 2 days. They did an absolute fabulous job for what I had given them(being as it was a little creased and wrinkled.) It was exactly what I wanted!! Thank you guys so much for being so pleasant to do business with and for my little laminated map :)
-
July 2023 by S Rock
Pronto always lives up to their name and everyone is so kind and helpful as well as pronto.
-
June 2023 by LOVELY PEOPLE OF ARIZONA
If I see this type of response from the owner I will not do business with them this is not a proper response from the owner I was going to consider on doing my business with them for my art sale in June but based on the response down below it shows that the owner has very little responsibility taken and definitely has an attitude and because of this reason I'm reconsidering my business with someone else down below is the reason why I am not doing business with themTheir reply to a past review:Clearly after you read my first reply to your review you realized it was inappropriate. Thank you for at least acknowledging that and mostly being honest in your new review. Your comment about a self service station is something we’re working on for customers who need to access their files but many people will still prefer to be served, which we’re happy to do.A $5 cup of coffee isn’t $5 because it costs the coffee company $4 to make it. Their staff is providing a service/experience. We’re fortunate to live in a country where we have plenty of options :)
-
February 2023 by Eric Witkowski
$5 charge to have one page printed, even the employee working called it “the ridiculous fee”. There is a sign on the door that says fee for assisted printing so thought there would be a self serve option but that was not the case. If you only need one or even a few pages printed I would recommend the commons print shop just down the street where I was able to print 30 pages for less than half the cost of one page at this shop.
-
February 2023 by Sally L.
The staff really went all out to help me with a project. It took awhile but they figured it out.
-
January 2023 by Nicole Stanislawski
I love working with Pronto Print. Just like the name suggests, they are so quick and responsive. Staff is always super helpful, professional, and experienced. Jessie has helped me the last couple times I've been in, and she has been such a great help! I can't recommend their services enough.
-
December 2022 by Kateri Warnick
Wonderful, friendly service! Even in the midst of the holidays when I’m sure they’re very busy, I got what I needed quickly and easily. They really make sure you’re getting exactly what you’re looking for.
-
December 2022 by Mark Beneventi
Simply the best. Friendly, timely, great communication, knowledgeable and last but not least, EVERY time I’ve placed an order I was shocked at how inexpensive it was! You don’t see much of that any more.
-
October 2022 by Markisha Campbell
Super sweet. Very friendly. Did a an amazing job
-
October 2022 by Shelly Britt
If ever there was a small business that supported small business, Pronto Print is it! It's like I have helpers in my back pocket with this company. I feel like they bend over backwards to meet my crazy deadlines - as a small business owner sometimes the last thing I think of is marketing materials - and they are always friendly, helpful, and do whatever they can to make it happen. AND they have affordable prices. Highly recommend!
-
March 2022 by Michael Stringfellow
The amount of care they provide in completing your project is amazing. I go here for any of my printing needs. A special thanks to Greg!
-
February 2022 by Fred A.
Was in today and got helped by Troy and his staff to expedite a 150 pages I needed copied. Did it on the spot. Had it done in 10 minutes. I wasn't expecting such great service. And they were about half the price of stapler's self-service...no brainer. Highly recommend.
-
October 2021 by Leah Steffens
Incredibly impressed with this local business. They’re friendly, professional and do great work in a timely and economical manner. I had a sentimental extra large piece that I wanted shrunk and copied. It was nice not standing there trying to explain my needs with a blank face staring back at me. They knew exactly what I was trying to convey and jumped right in with their suggestions. They gave me a timeframe and cost and both were spot on. However, the quality was beyond my expectation. They really listen and do fantastic work. Wouldn’t hesitate a bit to bring my company business needs here.
