Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics is a lab testing service located in the Medford Center Safeway, with its entrance at the rear by the Pharmacy. It offers routine lab tests, blood and urine testing, pediatric specialty services, glucose tolerance tests, and Blueprint for Wellness with biometrics. It also provides COVID-19 antibody testing by appointment, with specific guidelines. Patients can schedule appointments online. Reviews highlight that the phlebotomists and technicians are consistently described as professional, friendly, competent, fast, and excellent. They are noted for explaining procedures clearly, being thorough, and making the blood draw experience painless and comfortable, even for nervous patients. Service is often quick, with some walk-ins completed within 15 minutes. However, some customers experienced problems with the appointment system, noting that scheduled times were sometimes not in the system, causing delays and disruption. The online scheduling process was also described by one reviewer as time-consuming and tedious. A separate issue was mentioned regarding a third-party payment collector advising against insurance reimbursement, which caused confusion. These administrative problems were distinguished from the positive in-person service.

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1. Medford, Oregon