REI is a popular outdoor store known for its wide selection of quality gear and clothing. The staff is friendly, helpful, and knowledgeable, providing great customer service and making shopping enjoyable. Customers appreciate the store’s welcoming atmosphere, with helpful employees who assist with product choices and installations, such as roof storage boxes and fuel bottles. REI stands behind its products with a 100% satisfaction guarantee and offers its own line of award-winning gear. Whether for a road trip, motorcycle ride, or outdoor adventure, shoppers find everything they need at REI. The store’s enthusiasm for outdoor activities and the trails, slopes, and waterways where people play is evident. Overall, REI is a reliable place for outdoor gear, friendly service, and a positive shopping experience.
We have to give kudos to Cody at the Medford store. One of the friendliest and most helpful sales people we’ve had the pleasure of experiencing in a long time! Thanks!
June 2025
Super nice and helpful staff in the bike and roof rack department!
May 2025
Great service. I forgot I had the membership because it's been so long! They reminded me and I got a discount. I'll be back for a few things I've been on the market for.
