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February 2024 by S. Ryan
Helpful staff.
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February 2024 by Marsha Holstrom
REI is fun. I've not been in that store for years. I was looking for a pair of lighter material workout pants, and i found a pair. Their stuff is wayyyy too expensive. I realize it's good quality products and all, but yikes! A little steep for me. I did end up buying them, but won't go back unless they have a sale or I am desperate.
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January 2024 by Andrew Kramer
Always knowledgeable and friendly service.R.E.I. make America happy again!
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January 2024 by Leland Dodds
Had a nice experience in store yesterday. One of the employees Pokey was stoking me out on some new xc ski gear. Friendly staff throughout the store. Cheers to you allHappy Holidays
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January 2024 by Shaun O'Grady
Had what I was looking to buy
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December 2023 by Steve Ennis
Love the store, especially when I can get stuff on sale. Parking lot stinks. Staff is very helpful and most often seem happy to be there.
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December 2023 by Grace Anne Michel
Great customer service helping me with a t-shirt exchange. Also--I took a backpacking for women class and had a great experience! The teacher was an employee with lots of backpacking knowledge and was so kind and eager to help me get on the trail. Excited to head back and get fitted for my first pack!
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October 2023 by Mary Boatwright
Helpful friendly staff, the sales are great, and I love getting the dividend back. Other than the parking (not their fault) I love this REI.
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October 2023 by Ethan S
It’s a really nice store and would give it a nicer rating but the associates on the floor are way too aggressive at trying to help. I can’t take 5 steps with out being asked if I need help or know about the restock area or am a rewards member. You do realize that can actually drive your customers (and profit) away right?
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October 2023 by Iaroslav Vorotilov
Bought a pair of used boots at the counter. The boots were marked with crosses but were new. It turned out to be a manufacturing defect that the store didn't mention. The tag said there was a lack of glue on the boots, but in reality, a part of the sole was missing, and they shouldn't have been selling them like that. They refused to accept a return. Now I have a pair of boots that can't be repaired, and the store has a bad review. Terrible service and deception of club members!
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September 2023 by Brian Cornell
Got lucky with a pair of shoes on clearance amidst a PCT thru-hike. Staff is friendly, ready to help and excited to chat.
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August 2023 by DLB GUNNER
Tawnya was amazing and very helpful in fitting a hiking pack to my son. She was full of great information and took the time to answer all our questions! Give this gal a raise, she deserves it! ?
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August 2023 by C S
This review is based off of the many returns and wrong charges I got at this REI. The staff was wonderful and kind but I had to do multiple returns since I was charged twice and attempted to use my dividend. It took three returns to get my purchase correct and honestly by the third time I really just wanted to get out of the store and be on my way.
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July 2023 by Laurie Hay
Went to buy hiking boots. Pooky was super knowledgeable and helpful! Great customer service here.
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June 2023 by Cindi Garrett
Luis was an amazing sales associate. Very helpful and answered all of our questions. Offered suggestions that were very appropriate and applicable to our decision.