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February 2024 by Matthew D.
If I could give a 0 i would. The manager is rude and unprofessional, harassing my wife over the phone about auto pay, which was not brought up at all when we did the paperwork. I will say the workers are professional and have amazing attitudes towards customers. Maybe the manager should learn from his employees on how to treat a customer. Your goal is to keep customers, not push them away
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February 2024 by Juliet D.
Absolutely horrible customer service. I was in a wreck last month and I've made every payment even if it's a few days late, i told the man i am struggling this month to catch up. I never missed a payment however he acted like Im several payments past due. Rude, not understanding, might as well say im a lyer because i said i get paid this week. I wasnt talking about my employment i was talking about my tax money! I am paying this expensive couch off in a couple weeks and i will NEVER, ever go through them or recommend. The man who talked me into getting this couch was extremely nice at first, his name started with an A. I dont know who this other guy is or if its the same person who changed his attitude over a late payment but its unacceptable how he treated me when i pay this damn bill every month! I made sure my name is on here so he can know its me as well as the owner. Never go here.
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February 2024 by Charles Bussell The Asylum
Gauge and company are like family and friends
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January 2024 by Shannon Saputo
Very quick fast and easy quick approval just what I needed to get a laptop for my new nursing studies thank you very much
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December 2023 by Ricky Herrera
Best customer service in the valley they go above and beyond to meet the customers needs and satisfaction stop on in to get the best deals and make your life easy with family and friends
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October 2023 by Olivia Spencer
Gage was excellent he wasn't over pushy with us and allowed us to have enough time to look and not sell us on things we couldn't afford or things we didn't have interest in. He was top notch customer service!!
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September 2023 by Lance Scott
It went good I always get a late fee even tho I set the payment on my payday
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August 2023 by travis h
Went in to browse, walked out with a sweet deal on a great mattress! I mean really sweet deal. Gage was super helpful and very friendly. Couldn't be happier with the experience, we will be back. Thanks again.
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July 2023 by Maria Rudolph
IT'S MY OPINION THAT:This place has gone down hill. (Klamath Falls)It was great while nelson worked there.I now realize that nelson was the reason the store ran like it did.Nelson is no longer there and it shows.They are overpriced and not interested in making their customers happy.I've spent a lot of money here and paid off things just to be treated poorly.Gosh, I wish nelson was still there!They aren't very honest!I'm going into a new home and need several appliances.I can see that I will have to get my appliances somewhere else.BE NICE AND CARE FOR YOUR CUSTOMERS!
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July 2023 by Mike Beall
The staff is very friendly and helpful. They worked quickly to help me get all my documents together so I could finish up at the end of their business day.
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May 2023 by Ashley Easter
Dillon went above and beyond to help me. He was quick and professional in upgrading my couches to a sectional. I got all of that done in a matter of 15 minutes. He was knowledgeable and helpful. I will definitely keep my business with RAC. Thanks Dillon!
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March 2023 by Bobbie Rosenbaum
Y'all keep sending me emails to get me to come to your website 9nly to be denied. Sick of being tricked into wasting my time just to be turned down for anything and everything you offer.
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August 2022 by Whitney Anderson
I began renting from this location in December of 2021 and my experience started off well, however, once the manager who helped me with my original purchase was no longer with the company, it quickly took a downward spiral. The day I returned the furniture, the company caused several damages to the apartment trying to remove the furniture. In response, I was told that their insurance company would follow-up and file a claim for the damages, they did not and I was charged for those cost. When I reached out to store about this inquiry, they were dismissive towards me and did not follow-up again. I would highly recommend to not use their services. Either purchase your furniture at a local store or try to find another renting furniture company, not Aaron’s either. *Pictures show paint damages to the wall but they also broke the thermostat.
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August 2022 by Mara Trimble
We rent a refrigerator here every year for our large family gathering on Independence Day. No other rental place is willing to accommodate us because they are only interested in long term- big bucks. These guys are great getting it to us and picked up. Yes the fee for just one month is higher but totally worth it to have the extra space for the month. Big Thank You.
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January 2022 by Jules Jimenez
Wonderful staff, Ysmel the store manager takes care of his customers and makes sure they leave satisfied. Been with them for over 2 years. Amy is such a sweet heart who works the floor, keep up the good work guts!
