Rogue Valley Pet is a supportive local mom and pop pet store, described as a gem. The staff is consistently helpful, friendly, amazing, knowledgeable, and wonderful, offering sympathy and compassion. They make customers feel comfortable and welcome, creating a warming experience that makes people feel part of the pack. The store focuses on high-quality products, including many good grain-free options, and carries items that cannot be found anywhere else. While the selection is sometimes smaller than big chain stores, they reliably have what customers need, from food to last-minute supplies like doggie coats. The higher quality is noted as being worth it. Inside the store, there is a quaint groomery called Urban Dog, which offers reasonable prices and kind service. The business encourages shoppers to support local. Many customers report becoming exclusive, regular shoppers here, canceling services with larger retailers, due to the excellent service and effective products that solve specific pet issues like itchy skin, terrible gas, and bad diarrhea.
