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December 2024 by Marcella Ruiz
Amazing experience, fron desk Nichol Is amazing at her job and Rachel is so helpful! :)
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December 2024 by Brenda Winders
Nicole is amazing. Very thorough, kind and answered the questions I had, and pointed me in the right direction.
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December 2024 by Rochelle Borror
Rachel and Nichol know how to take care of your hearing. They were so helpful!
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December 2024 by Garrett T (Krizzpkream)
I brought my Grandpa in for a hearing test and to talk about options for hearing aids. The team was really helpful presenting all of the options we have!
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December 2024 by Cody Ireland
Nicole is the best! My grandma couldn’t hear a thing, she went in and was treated AMAZINGLY 10/10 would recommend!
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December 2024 by Victoria Ruiz
Rachelle and Nichol are awesome and gave excellent service!
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November 2024 by Paul Carter
I recently moved from AZ to Medford. I purchased my 1st real hearing aids while in AZ and was pleased for the improvement. However after a few months, was having some difficulties with the latest and greatest hearing aids. Unfortunately AZ wasn’t too keen on their service. Was a little leery if my new Aid Center in Medford would be able to correct my issues and move forward. They did MUCH MORE than I believed was possible. Rachelle Lawhorn was my specialist. She was absolutely amazing. In a matter of three or four visits, she corrected everything, got me the most functioning hearing aids for my disability. Tested my hearing in so many different ways. Dialed in my new hearing aids, which I have now had for a couple weeks, and my life is so much better for it. Just a great staff at the Medford store. Even the receptionist was awesome, (Nichol) so friendly and helpful. I could not be more pleased.
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December 2023 by Lindsay Weatherford
Every time I go in for a cleaning, they change my batteries from rechargeable batteries to the single use batters. It’s very irritating. This is the second time this has happened and I bought brand new batteries in Las Vegas came down from my cleaning and they changed my batteries. They need to ask the customer if the batteries are rechargeable, and to leave them alone
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October 2023 by Debbie Blodgett
Everybody in this office is amazing. They are warm, friendly, and very caring. Seth is very patient and goes out of his way with my 91 year old mom. He even came to her house to set up her TV to her hearing aids
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September 2023 by Dennis Presbaw
They did a very professional job
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July 2023 by mark b.
I am deeply disappointed and frustrated with my experience with Miracle-Ear Hearing Aids. I feel compelled to share my story to warn others about the unethical and exploitative practices of this company. My encounter with Miracle-Ear Hearing Aids can only be described as an unfortunate example of usury at its worst.From the moment I stepped foot into their store, I sensed something was off. The salesperson approached me with an overly enthusiastic smile, eager to make a sale. They wasted no time in persuading me to purchase their top-of-the-line hearing aids, promising me a "miraculous" improvement in my hearing abilities. The price they quoted for the hearing aids was exorbitant, but I trusted their claims of exceptional quality and transformative results.To make matters worse, when I tried to reach out to the company to discuss my concerns and seek a resolution, their customer service was shockingly unhelpful and dismissive. They showed a complete lack of empathy and were unwilling to negotiate or provide any feasible options for relief. It was clear that their primary objective was to exploit vulnerable individuals for financial gain.In addition to the usurious pricing, the actual performance of the hearing aids was far from miraculous. The promised improvement in hearing abilities was nowhere near what was advertised. The devices frequently malfunctioned, causing immense frustration and inconvenience. It became apparent that the emphasis was on profit rather than providing a genuinely effective solution for individuals with hearing impairments.In conclusion, my experience with Miracle-Ear Hearing Aids was a disappointing and financially burdensome ordeal. Their usurious practices, combined with subpar performance and abysmal customer service, left me feeling deceived and taken advantage of. I strongly advise anyone considering Miracle-Ear Hearing Aids to exercise caution and explore alternative options. No one should have to endure such exploitation and disappointment when seeking help for their hearing difficulties.The one thing that really got me was that they told us my fathers 3 year old aids were no longer under the lifetime "warranty" (really just a service thing not a warranty) and couldn't be repaired as they were too "old" and parts were not available anymore. When they purchased $15,000 worth of new aids, they said they would repair the old ones for free. Hmmm, it's a miracle, they were able to fix them.RUN and RUN fast, they do not care about you, only your money.
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June 2023 by Foggy Design
I am deeply disappointed and frustrated with my experience with Miracle-Ear Hearing Aids. I feel compelled to share my story to warn others about the unethical and exploitative practices of this company. My encounter with Miracle-Ear Hearing Aids can only be described as an unfortunate example of usury at its worst.From the moment I stepped foot into their store, I sensed something was off. The salesperson approached me with an overly enthusiastic smile, eager to make a sale. They wasted no time in persuading me to purchase their top-of-the-line hearing aids, promising me a "miraculous" improvement in my hearing abilities. The price they quoted for the hearing aids was exorbitant, but I trusted their claims of exceptional quality and transformative results.To make matters worse, when I tried to reach out to the company to discuss my concerns and seek a resolution, their customer service was shockingly unhelpful and dismissive. They showed a complete lack of empathy and were unwilling to negotiate or provide any feasible options for relief. It was clear that their primary objective was to exploit vulnerable individuals for financial gain.In addition to the usurious pricing, the actual performance of the hearing aids was far from miraculous. The promised improvement in hearing abilities was nowhere near what was advertised. The devices frequently malfunctioned, causing immense frustration and inconvenience. It became apparent that the emphasis was on profit rather than providing a genuinely effective solution for individuals with hearing impairments.In conclusion, my experience with Miracle-Ear Hearing Aids was a disappointing and financially burdensome ordeal. Their usurious practices, combined with subpar performance and abysmal customer service, left me feeling deceived and taken advantage of. I strongly advise anyone considering Miracle-Ear Hearing Aids to exercise caution and explore alternative options. No one should have to endure such exploitation and disappointment when seeking help for their hearing difficulties.
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June 2023 by M M
Was very impressed with staff information. Their politeness a encouragement. Lots of plus knowledge to learning hearing loss. I'm working on ability to pay for ear aids.
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June 2023 by Mr. Z.
Absolutely tone-deaf to years of requests to stop sending junk mail. DO NOT give them any personal information. You will be in for years unsolicited junk mail and empty promises to stop sending it.
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May 2023 by Debra Goldate
Highly satisfied ! Tiffany is amazing ? Great people skills & really knows her job !
