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May 2025 by Paul
Brandon and Dylan are a great part of Company Sherwin-Williams Paint Store.They were very courteous and polite with me and others.They deserve alot of credit on how they treat customers.All respect,Paul (Batman) Dee
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May 2024 by Jacob
Great staff, especially Kyle at the South Medford store. Always friendly and very knowledgeable about their products. Sherwin-Williams in general has some of the best products available for interior and exterior painting. I'm a painting contractor and I've been using them the entire time I've been in business. Unless a customer specifically requests a different paint manufacturer they are my go-to paint store.
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April 2024 by Carla tryber
The nice heavy set gentleman rang up my paint and was so busy on his phone he did not bother assisting me loading my car. Sherwin Williams on Center Drive use to be my go to place. I was so appalled at his distraction of not helping a 64 year old lady to load her car. I told him I’ll have to make 2 trips to my car and no acknowledgement at all not even a good bye. I have several businesses and I would never allow my employees to present such disrespect to my customers. And never ignore them like that. I was the only customer in the store. After check out I realized I needed all supplies such as brushes, drop clothes and a bucket as well and thought I’ll go to Walmart instead he’s got no interest in assisting my needs. They use to have such great customer service in the past it seems those days are gone. It took me 10 minutes to type this up he’s still on phone.
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December 2023 by Maggie VanDame
Great customer service. We purchased a custom paint color. It was perfect. The actual paint was high quality. Covered in one coat. We are very happy.
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June 2023 by Google user
Kyle the manager at the medord location by Fred Meyer and harbor freight is amazing. He will make sure you are taken care of. I highly recommend there store.
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May 2023 by April Zoll
Kyle the manager at the medord location by Fred Meyer and harbor freight is amazing. He will make sure you are taken care of. I highly recommend there store.
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November 2022 by a d
What an awesome bunch of people, they went above and beyond to assist with the paint colors, they have my business!!
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November 2022 by K Laird
I was very pleased with the customer service I received. Thank you.
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October 2022 by S
I have communicated my issue with the Regional Manager and was given the run around and a generic letter that insulted my intelligence. I do not recommend working with this company after my experience with them.
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August 2022 by Christine Gerrans
Love Sherwin Williams; Fabulous paint in terms of coverage, durability and looks. Easy to do business with, always lots of specials and coupons to help with cost. Associates are always friendly and helpful and seem to have longevity with the company which is a good sign of a good company.
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July 2022 by Shane McMahon
Color matched perfectly.
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August 2021 by Maria Rodriquez
2 young people helped us..they where very knowledgeable.nice and professional. We went there after leaving miller's paint where we didn't have a good service.
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July 2021 by Kate Saddler (Kate)
Got a perfect paint match off of a photo. These guys are good.
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July 2021 by Shawn Robbins
Customer for life
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July 2021 by SABRA SCOTTON
I ordered a paint online from a color swatch on the store website. The color was black online and when I got it, it was green. The person I talked to said that they couldn't do anything, except make the color darker. I explained that I DONT NEED GREEN PAINT. So.. I wasted a bunch of money because I will never use the paint I received. Because of their poor customer service, I will never shop at Sherwin Williams again! (I have been a loyal customer in the past).
