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January 2024 by Tricia Dufur - Bedingfield
Excellent customer experience.
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December 2023 by Amy Jackson
We worked with Corbain. He didn't have a good understanding of the system and processes. He need constant help and the managers seemed annoyed by it. You can only imagine how annoyed we were.
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December 2023 by Erik
Let me start this review saying I have not been a fan of Team Mobile since I switched my service to them. I went into this store after spending hours on the phone with Team Mobile trying to resolve an issue. The store rep Courtney was incredible. Not only was she persistent and efficient in solving my issue, but she did it quickly while still answering questions from others. I wish I lived here so I could go to her for any issues that I have with team mobile.
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October 2023 by Kyle Rahmlow
I had an excellent experience with the professionals at this store, despite the bad news they eventually needed to provide me. Max handled the very involved process with grace and supreme competence; An absolute delight to work with! Zac, while being on the job for just over a month was also great, as if he had been with the company for some time. In addition, management has always been courteous and as helpful as can be through my other visits to this store!
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October 2023 by Farrah B.
Dealing with cell phones can be challenging, lots of hoops etc but Ethan made a rough experience much easier. We got all of our services transferred from Verizon (see ya!) and was quickly set up with and IPhone and IPad. Thank you Ethan and Tim for great service. .
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October 2023 by John Scarborough
Max and Tim waded through so much stuff to get us up and running, far more than we expected, without once losing their cool. They are well-informed, armed with many workarounds. They are upbeat, humorous, and respectful. I trust their work and look forward to another occasion to use their services.
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August 2023 by miss huevos
Regrettably, my experience at this establishment proved to be less than satisfactory, primarily attributed to the encounter with an individual who exuded a demeanor that lacked grace and refinement. A lady by the name of Courtney, who appeared rather compact and oozing with an excessive sheen, seemingly marred the otherwise pleasant ambiance of the store.
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August 2023 by Stazi Duarte Carranza
They're always great there's no doubt about it. If I go in the store or if I call it's always a good result. Their customer service is outstanding their number one in my book
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August 2023 by Carolyn Kelly
Max was incredibly patient and helpful, even with all the interruptions she had, which I appreciated.
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July 2023 by j conley
Great co. Great time with max .very knowledgeable with the products. Give her a raisePlease
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July 2023 by Dave E.
This is going to be a short review. I went into the T-Mobile store next to Fred Meyer to find out why my phone wasn't working. Turns out that I had mistakenly let the plan lapse and T-Mobile had shut my phone and account off. Over a 3 day period, I visited the store and worked with a great rep who was very patient with me and helped me by working with his reps to straighten things out. Bottom line is, I am back up and on my original plan again thanks to Ethan at T-Mobile. Thank you Ethan!
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July 2023 by Debbie Devine
This location has great helpful staff. Max helped me today and was so patient and kind. I am a very happy customer.
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June 2023 by Jonathan Minnick
Very poor customer service. By far the worst staff I’ve worked with. I’ve been a T-Mobile customer for two years and they treat anyone who walks through the front door improperly is beyond me. When I first started my service they forced me to pay activation charges before even allowing me to view and try out the phone I wanted to get. I would have made different choices for sure.
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June 2023 by Nikolai Buser
Contrary to the experience of the person below me, I was very impressed by the customer service at this T-Mobile location,Courtney (I assume the manager) was phenomenal.
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June 2023 by Kathy Guzman
Courtney was suer helpful awesome manager she really came through with the info and Cora is an amazing person too!! Thank you for the info and amazing personalities ?☀️?✨???
