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June 2022 by BRYAN O'DONNELL
Great place! No issues with return or rental.
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April 2022 by Katheryn Pires
Payed for a trailer for 24 hours but because they are closed on Saturday they charged us for Sunday to even tho the cameras showed me dropping it off and I have a picture with time and date will not be going through this place again and will make sure to tell everyone I can not to they will rip you off.
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December 2021 by Annie O
This is a business whose employees will not wear masks. Take your business elsewhere if this concerns you.
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June 2020 by Kristin McPhilomy
We were in need of a truck to rent to tow my daughter's camp trailer to a campsite where she will be working as a camp host. It was about 15 minutes before closing, but instead of closing up shop and saying "sorry I can't help you", Jody helped us over the phone the best he could. Then he let my husband and daughter in the office to rent a truck, even after closing. When it came to the price, he made it affordable for us. We had a tight budget, we were quoted over $600 from another store and we just couldn't do it for that price.Obviously the customer service was great and we will rent from them again the next time we are in need of a truck!Thanks again Jody
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September 2019 by David Waddell
I would give this place 0 stars if I could. We went to put a tow hitch on our car and they had us sitting out in the rain for 6 hours. The guy couldn't figure it out and he fried our car battery. The place closed and we had to call my wife's aunt to pick us and our 3 kids up. They didn't offer a loaner car. The next day we had to tell him to just take everything off. We had to go get it done at the RV place
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June 2018 by Medford AutoCare
Great customer service. Very quick in and out. Easy to find...
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January 2018 by Geordi Mullins
Generally great service, but U-Haul needs to keep their systems a little more up to date on what trailer's they do and don't have
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August 2015 by Patrick L.
These guys suck. I rented a trailer from them at 5 pm on a Friday with a cash deposit. They close at noon on Saturday and are closed on Sunday. In order to avoid 2 trips as I live 45 minutes away and get my cash deposit back I showed up at what I thought was opening time 9am Monday(quick Google search led me to believe this was opening). On Saturday and Monday ONLY they open at 8. Every other day of the week it is 9. Woops my bad, sorry about being an hour late. Did not except to be CHARGED FOR SUNDAY AND MONDAY because of it. When I complained that this was horse p*** they said it was out of their control. Nothing they could do. Give me a break. Update: I called uhaul corporate and they gave me a voucher for two days toward future rentals. Rent from one of the many other uhaul dealers in town I suggest climate control mini-storage.
