The UPS Store
Shipping Centers ,
Printing Services ,
Mailbox CentersHours:
1314 Center Dr B, Medford OR 97501 Hours
About The UPS Store
The UPS Store in Medford is a locally owned and operated business that provides a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. The staff are known for their friendly, knowledgeable, and helpful attitude, often going above and beyond to assist customers. Many reviews highlight the excellent customer service, with staff members being kind, understanding, and genuinely nice, which sets this store apart from others in town. The facility is clean and well-organized, making visits pleasant and efficient. Customers appreciate the staff’s willingness to explain processes clearly and their efforts to save time, such as providing shipping documents that can be reused. However, some dissatisfaction was noted regarding the availability of notary services, with reports of inconsistent hours and staff reluctance to provide services after certain hours, despite advertised availability. Overall, The UPS Store in Medford is a trusted location for mailing, packing, and other business needs, with friendly staff dedicated to helping customers. It is conveniently located near Exit 27 off I-5 in the Harry & David’s Center, making it a convenient choice for local residents and businesses.
Most Recent Reviews
July 2026
Customer Care is outstanding with Ralph the store manager here in s Medford, Oregon .
He is very professional, kind and very knowledgeable in his business. He truly sets a standard for his team to follow.
July 2026
EXCELLENT Customer Service!! It's a pleasure to go to this particular UPS store. I drive out of my way to go to this one because the staff is so friendly and they seem to actually like their job! They really stand out in performance and attitude. Quick, helpful and kind!
June 2026
Just moved to the area. This store has two employees (I asked for their names) Sarah and Sophia - both give amazing caring customer service. I was a customer service manager and really appreciate people that demonstrate such great connection with their customers.
More Comments(106)
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