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February 2024 by Fiona Szigethy
I love Victoria secret but today I went in to get underwear and while I was shopping one of the ladies working there gave me a bag to put all my items in, and when she handed me the shopping bag she had already put underwear (without mentioning it to me) in the bag to try to "trick" me into buying it. My husband pointed out that there were tems in my bag I hadn't put in there and when I looked, he was right. It was not professional at all, and I'm upset that she would try to swindle me into buying something I didn't even like. I've never had this happen before and I was very disappointed.
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September 2023 by Dannan Hager
Amazing place to get underwear and lingerie. I go here for all of my underwear. They have so many sizes for everyone and they are all very nice. Underwear is so comfortable and they even have period underwear!! Thier lingerie is very sexy and comfy <33
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September 2023 by Leslie Frederick
Wow. This place used to be so great. Classy, helpful, fun. This particular location has rounded up the crankiest gals in the valley and shoved them into this store. I went in. Knew what I needed. Grabbed it. No one at check out. So they have a tiny makeshift checkout in the middle of the Pink section. So I line up. Then one gal decides to take another customer. Cool, so I follow. Waited for them to check out (she can see me, said NOTHING) finishes checking them out, then finally looks my way. Umm, do you have a question? Nop. Just checking out. Her; uh huh, well I’m taking the next person in line and that’s not you. No. You’re right. And I sure won’t be coming back either.
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September 2023 by Janelle Boatright
Very helpful staff, friendly, patient, knowledgeable - even when they were understaffed!
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September 2023 by Rose Dippel
Tammy and Heidi did such a great job getting me into a good fit
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July 2023 by Emily Wheeler
Victoria Secret used to feel like a luxury shopping experience. The employees were super friendly and helpful and looked polished. Now the employees are gruff and looked like they just rolled out of bed. What happened?? Thankfully products are still quality or I would never return.
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July 2023 by Nicole
Love these store's. Best bra's!!! It's like they were made just for you when you put one on.
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July 2023 by Katy Lektorich
I love love love love love Victoria's secret. It's definitely my go to store in the mall. I love the color pink ?
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January 2023 by Rachel Gallian. Weaver
I think this place is a joke. So much is wrong with it that I don't know where to begin.
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September 2022 by Tina Buchter
All of the employees were very friendly and helpful with one exception. One gal who works there was very rude. Not sure of her name, thin girl, unkempt hair with a headband, no makeup, made me feel stupid and unwelcome over a simple misunderstanding concerning the dressing rooms. Maybe she was having a bad day or is just incredibly socially awkward, either way, made a good experience a bad one.
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August 2022 by Dana Munn-Lydon
Great place. Had to get measured for a bra and they were so helpful. Ended up having to order one but it will come straight to my house. My daughter also got a few things while we were there. Thanks guys.
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May 2022 by Trina Caswell
The employees were very helpful while trying on bra's. YES YOU CAN TRY ON AGAIN!!! I ordered the wrong size. I had ordered online originally and the counter employee had no idea how to find my order even with the order number. She told me to just go into the store and find the same one.
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April 2022 by Kelly Duncan
The customer service just keeps getting better. I remember how out of place I used to feel there bc of their staff. Nowadays I walk in and feel like I am greeted by friends who just want to help!
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March 2022 by Brandi Fogle
Amazing very friendly and helpful staff, it was a bit busy but that didn't stop the ladies from being amazing!
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February 2022 by Faye Harbottle
Like the store but most products are to over the top for those who have a little simple taste. Love the fragrance and body lotions.
