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March 2025 by Jake Smith
West Main pharmacy has made life threatening mistakes with my grandmother's medication on a steady basis, over the last ten year's. I finally convinced her to change pharmacies. When there was a lapse in her insurance coverage and they wouldn't cover the cost of all her medication like they were before. She and I were only able to come up with enough money to buy only a few at that moment. When I requested just the ones we had the money for.. A very rude female got in the phone and I was told that they would not only sale the meds that we had the money for due to my grandmother's insurance lapse at that moment. The pharmacist on the phone shouted obscenities at me and refused to sale us just the forty dollars worth of meds we had the money for. Unless we purchased all of them. My grandmother, got all worried , because some of them are needed to thin her blood, because she had embolisms in her chest and was concerned that a blood clot might break loose and take her life without her thinners. It's 700.00 dollars for her thinners without medical insurance. My grandmother suffered from mental anguish and stayed up for three days straight. Because she was afraid she might not wake up if she laid down. It was horrible to see my grandmother suffer needlessly. Just because she didn't have the insurance coverage at that moment. I personally am appalled by this so called policy of West main pharmacy .Unfortunately, we don't have the resources to be able to afford an attorney to sue. But I did report this pharnacy to the pharmacy board here in Oregon. However ,it's governed by other pharmacist, is my understanding. So I highly doubt that any action will be taken against them. It's the same old thing. Poor people always suffer, especially the elderly.
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March 2025 by David Plummer
Horrible pharmacy, 4 plus days to fill a prescription. Have been going here for years. Time for a change.
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March 2025 by Samantha Wilson
I am so disappointed. West main pharmacy used to be so quick. The last few times it’s been a long wait. This last week I severely fractured my foot. I’m in a ton of pain and got pain killers sent to west main. I have called many times and showed up in person to pick up my medication and they still haven’t had it ready. It’s a week later and my prescription is still not ready. So disappointed in them lately.
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February 2025 by Amanda Case
Been going to this pharmacy for 10 years. Now there's a new pharmacist and things have gone downhill since. I love all the staff there though. Sad to switch pharmacies but we will still stop in to see miss Diana when we're on that side of town.
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November 2024 by John Wolf2
"Shop Local" ? Hah! Not any more. After five painful hours at Providence I raced over there to fill my PAIN MEDS prescription and made it just before 7pm. They ignored me for three minutes so they could say "Sorry, too late now, heh heh".
I can get Rotten Service like that at any of the big-box places, to to HELL with this little dump!
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June 2024 by Lisa Lane
West Main has been unable to order FOUR of my medications. I’ve never been notified and therefore either have to call and babysit beforehand or struggle to get new scripts sent to another pharmacy. One of my meds that I had called about was hard to get and they told me they’d call me back when they found out it would be in stock again. I never heard from them. I’ve since transferred all of my meds to a different pharmacy.
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May 2024 by Donna
Love the people who work here! They are truly helpful and polite. Much appreciated even under pressure when very busy ? ?
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April 2024 by Candace Scano
I have been coming to this pharmacy for 20+ years and unless they close or kick me out I will never go to another one I love the people, the environment and of course the staff D is one of my absolute favorite people to talk to and well there is just not enought letters to name everyone just know they are great
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April 2024 by Julie Beavers
I have had a couple issues with not being texted when a script is ready and the app is not dependable but staff has been very friendly. I would prefer supporting small and local over the big places. So far never a long wait when I’m picking up or dropping off.
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April 2024 by DanAnita Cumbra
The business maintains a small town atmosphere with excellent customer service. They were able to fill my RX when the big box giants couldn’t. I’m grateful and now plan to make this my primary pharmacy.
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April 2024 by Ronda Ireland
Very friendly staff. Never long lines or long wait times. Most amazing thing is they are open on Saturdays
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April 2024 by Carol Baggs
Always pleasant, clean and reliable Service.
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March 2024 by Jordan Disney
Hands down best in town ? nice people that care and they do the job and they are on time !!!!
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March 2024 by Jaden H
I love this pharmacy and all the staff. I've been using this pharmacy quite literally my whole life, and have always had a fantastic experience.
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February 2024 by Scott Greenly
Have done business here for years and have always been very happy
