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August 2023 by MARK ADAMS
Great parts professionals !
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July 2023 by Steven Laux
Friendly store in a smaller town. Employees can take the needed time with them.
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April 2023 by Alex Melton
Good spot to find quality parts
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April 2023 by Brenda Daniels
Do not recommend.
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April 2023 by Brenda D.
So upsetting!!! I purchased brakes online and used afterpay which is a payment plan to pay small amounts over a period of time. I received an email saying it was ready for pick up. When I went in to pick up my brakes the guy at the counter said that the computer is having issues but he would give it a try. It did not work. He said that he would work on it and had my number and would give me a CALL! Never received a call. Went in the NEXT day and as soon as he saw me he said did you receive your cancellation notice. I said no (because I haven't). I asked him why he canceled it when he said he was going to work on it and he said because the computer wasn't working remember. I said it is working now right he said yes. I was so upset by his none effort and the fact I never received a call. If you were going to just cancel it just tell me this so I can be prepared! With the payment plan the money automatically comes out of your account and he was very insistent that it does not until you receive the product. Offered to show him that it had come out. He said it doesn't come out until you receive product. I said it is different with afterpay. Just disappointed and had to call Napa customer service to figure out what to do. Than had to get a hold of afterpay to see what to do. So much effort for something that should of been easy and the fact he did not put any effort in the issue is very frustrating! Don't lie to me if you are not going to do anything and just cancel the order because you don't want to put the effort out!!
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July 2022 by victor cisneros
Owner is friendly and very helpful
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April 2022 by Steve Me
Very knowledgeable with all years and makes of automobiles .
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February 2022 by Paul Coplin
Always great service! Best quality parts of all the parts stores, too.
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October 2021 by Lori & Bart Bartow.
Always have what we need good service and friendly faces
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October 2021 by Jeremiah Walker
Party ok place
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September 2021 by Robert Lockrem
Always knowledgeable staff to help with anything automotive. Fairly quick to get you checked out
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September 2021 by Brittany Pena
My husband went in to get help with his brake lights and the guys were no help. The guy had smart jerky remarks and was more worried about talking to his buddy. In the 95 degree heat he just wanted help getting the right parts and the guy was just a j**** I will tell everyone to go to stayton instead of there.
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February 2021 by Randy Rich
Very helpful in a hurry, had hoses ready very quickly.
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October 2020 by r Bro
Very knowledgeable friendly auto parts guys just like a old times store make ya feel welcome
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March 2020 by Rusty Shackleford
They got all you need to tend to your car and more
