-
August 2023 by Google user
I always had it in mind to buy a late model Jaguar upon retirement. After doing some checking around with other dealers, I decided to stop at Brooks Motor Company. No Jaguars on the lot at the time, but I was directed to look instead at a later model Toyota Highlander. This is a much different vehicle than my dream Jaguar to be sure. However, the knowledgeable staff at Brooks convinced me the Highlander was a much smarter buy and will retain its value for a much longer period than a Jaguar. I did some research on my own and they were absolutely correct. It is a beautiful car, smoke gray in color, and I just love all of the features that came with it. Thanks to all of the fine staff at Brooks for helping me make a very good choice!
-
November 2022 by Stevan Herpst
My wife and I were looking for a new used car and went to Brooks because we heard they were fair and honest.Yes they were!We got a fair trade for our vehicle and got the car we wanted.The whole experience was great.I’ve bought a lot of cars over the years and this was probably the best experience I’ve had at a used car dealership.The guys working there weren’t pushy at all. They asked me what we wanted and delivered.Thanks Brooks for a great car buying experience!
-
September 2022 by Dave Philips
I have 2008 hummer from brooks and also a Lexus rx 300 very happy with service and staff . 2 of my kids also have gone to brooks very happy
-
August 2022 by Marty Wiitanen
Just purchased my dream truck from the Brooks automotive dealership.Compared to other used car dealerships I've been through over the past few months.This dealership is top notch.The salesman are not "pushy" and they offer great repair options.My purchase was a georgous 2002 Chevy Silverado pick up truck. Only had 164,000 miles! Thanks Brooks,. You guys were great to work with...... I love my new truck!Thank you Brooks
-
June 2022 by Ernest Callaghan
Howdy,On July 20, 2018 I crawled under a couple of Chevy Astro vans at Brooks Motor Company.I left with a 2000 Chevy Astro who I've deemed Talula.I lived in my van between trail crew seasons, have traveled across the country twice, and taken her places I always dreamed of.She's honestly been fabulous.We've had a repair here and there (rear door seals which are infamous, alternator, rear differential) but never anything catastrophic! I've been able to do some work myself with the Haynes Manual.I suspect I've got another 200,000+ miles.Thank you to the folks at Brooks Motor Company, sincerely. I know everyone has a their own story but I'm grateful you were apart of mine!
-
May 2022 by Julie Kohler
I’ve been going to Brooks for years and am very pleased with their sales & service. Friendly, helpful & honest !! Everyone there is very nice and I’d recommend them for any of your sales & service car needs.
-
May 2022 by Richard Kennedy
The staff at this company are amazing!!!! Totally polite and was great working with us in purchasing out new truck! Greg was an outstanding salesman working with us to get us into our truck!!!
-
March 2022 by Mike Kunz
I really appreciate the service and care i received from Brooks Motor Co. They went the extra mile in finding the cause of my auto issues. Most impressive is that they could have done more expensive work, but suggested an alternative course. I will definitely bring my work to them in the future.
-
February 2022 by Aaron S.
Brooks Motor Company definitely put customer service ahead of their bottom line profit. I leased a 2013 Dodge Charger from Brooks Motor Company because I was struggling with used cars breaking down on me. It overheated in less than 24 hours. I know one would probably wonder why than do I give them 5 stars, & why do I still trust them? Well, because they fully service their cars before they roll them out on the lot. They have on site mechanics & a shop inside the dealership. They had me immediately tow the Charger to their shop. They gave me a loaner so I could still make it to work, then they fixed the head gasket (huge cost) for free. I'm a certified paralegal, so I did my research. Lemon laws don't apply to a 2013 used vehicle sold "as is," so legally, I was screwed. I've never before met a used car dealer that wouldn't screw you for a profit. Brooks Motor Company fixed it for free without any legal obligation to do so. It's ran flawlessly ever since; beautiful car. They care about their reputation, & it shows.
-
February 2022 by levi kibby
DO NOT BUY FROM THIS PLACE!!! They told me that the vehicle I bought was from one of the employees there and he took really good care of it. But turns out after I bought it not even a few hundred miles in to it I had so many problems. Secondary air pump, front and rear brakes, serpentine belt and the belt cluster was falling apart, needed a tune up because it wouldn't start and had miss fires and so much more. PLEASE DONT BUY FROM HERE AND DONT EVER TAKE YOUR CHILDREN HERE FOR THERE FIRST CAR. they say they will help you and be there for you but all they want is your money and jsut please go to a better dealership!
-
February 2022 by Lisa Delgadillo Diaz
I bought a 2008 Chrysler Aspen about 4 years ago from them. It runs great I haven't had no issues. They didn't run my credit a ton of times, they did a great job! So good in fact a year ago I bought my son a car from them, A 2015 Honda Civic. It runs great we haven't had any issues and it was just another wonderful experience from a group of knowledgeable car salesman.. They weren't pushy and they were very helpful.
-
February 2022 by Imunique Henderson
Very happy with my purchase, nice cars with affordable prices. The team was very helpful and friendly!
-
January 2022 by Michael Payne
I have purchased multiple cars from Brooks motor company over the last 13 years for multiple family members , I have always been treated respectfully and never been disappointed, the 50/50 warranty is awesome to get with a used car! Thank you so much to Gary and the rest your staff!
-
January 2022 by Dianne Pragin
We had a very good experience purchasing our last vehicle at Brooks Motor Co. We would highly recommend doing business with them.
-
January 2022 by Devon Payne
Really enjoyed my experience at brooks . Great service . Awesome vehicle . Could not be happier . Highly recommend . Great warranty