CarMax offers easy car buying and selling with a large selection of used cars, trucks, and SUVs, featuring many makes, models, and powertrains. The process is described as smooth, with no haggling or pressure from salespeople. Customers are free to wander and look at vehicles without being bothered. Prices are clearly marked, doors are unlocked, and details are spelled out with QR codes. The staff is noted for being excellent, patient, courteous, and professional, making everything easy to understand and keeping in touch. They are friendly, treat customers well, and are happy to assist even near closing time. The experience is recommended for anyone looking to buy a quality used car, with specific praise for the helpful and kind team members.