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November 2025 by Lynda Wilkinson
After having this unit will be four years in January, 2026 are you raising my rent ?????
I live in Austin, Texas. I rent a 10 x 20 here air conditioned and a much nicer building fir $150 a month. What is wrong with this company???? My son is trying to remove everything from there. He needs time.
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November 2025 by Zev Levine
Not secure. There is a gap at the top of the units only guarded by an aluminum rail that is easily pulled off. I’ve seen multiple units that have clearly been broken into. I brought this concern up with management 6 months ago and they’ve done nothing. There were additional break in this month and all the front desk could say was that they filed a police report.
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November 2025 by Erick Zurita
I had an amazing experience. From the moment I walked in, the staff were friendly and helpful. She when above and beyond to help me. Her responses to customers questions are really thoughtful and helpful. The customer service was top-notch.
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November 2024 by Kay Dean
Super friendly and helpful!
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November 2024 by Cori Patton
I recently had the pleasure of working with Justice at Public Storage, and I can't recommend him enough! He helped me find the most cost-effective storage unit that perfectly fit my needs. Justice was incredibly knowledgeable and went above and beyond to ensure I understood all my options. His friendly demeanor made the entire process smooth and stress-free. If you’re looking for excellent customer service and great storage solutions, definitely ask for Justice!
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November 2024 by Jason Lamendola
Lisa is the best! Thank you so much for all the kindness and support.
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October 2024 by Vincent Sproul
Man I had no idea what to do, Justice was so unbelievably helpful, this is exactly the service I need instead of a robot talking to me. Thank you Justice. Give this guy a raise yo! Thanks y’all ??
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October 2024 by Ginger Goss
Pearl is a super nice and caring woman, I’d give her 5 more stars for her outstanding customer service, bringing the stars to a 10+++++++++++++++
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October 2024 by Bonny Moss
This place has it’s issues like every storage place, but every single employee I have dealt with in the year of renting here has been amazing. Considerate, thoughtful, and going above and beyond consistently. Pearl especially has been ridiculously helpful and understanding. Highly recommend.
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October 2024 by Chelsea Jeffers
JD was a great help. Very kind and professional.
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September 2024 by 1
Pearl, the front desk manager, is personable and professional. She was able to save me money (yeah!) and provided me with an affordable storage solution. Thank you, Pearl and Public Storage!
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August 2024 by Patricia Cossairt
Pearl was a great help and she gave me all the info I needed. Would recommend.
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August 2024 by Chanel Reiling
Had a great customer service experience with Pearl, look forward to renting my unit and hopefully a continued great experience with Public Storage!
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August 2024 by Will Howes
Good stuff
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August 2024 by Ryan Shields
The staff there we super friendly and helped fill my needs. Hats off to Perla she did a great job. Would recommend this site to my friends and family.
