-
December 2025 by Claireese K
Crystal was absolutely amazing, she really went above and beyond to help me figure out what size space I needed. She took the time to not only help me with the space but help me organize my scattered brain and work out how things would fit. She made this experience actually enjoyable with her conversation and willingness to help. Thank you Crystal!!!
-
December 2025 by Alan Geist
Been using this place for years. It's always been good until the last number of months. The place is big, and really needs two elevators. But one has been broken for months upon months upon months. They just don't seem to want to fix it.
-
November 2024 by Spencer Koprowski
I’ve used this location for a bit over a year now, and it’s amazing.
Yesterday I was there organizing my unit, and shifted wrong and dislocated my knee! I got a call out to the front desk. Tim was amazing, he came up with a trolly, helped get me positioned on it, loaded all of my stuff back into the unit for me, and he got me to the lobby where I was cleared by an EMT (we had accidentally popped it back into place while getting repositioned on the elevator!).
He made a super spontaneous and stressful situation as smooth as possible and I’m super appreciative.
-
October 2024 by Matt Gates
Julie was very nice And helpful
-
October 2024 by Vanessa Arevalo
Jullie was Very helpful, Super Nice.
Answered all of my questions & more!
Great customer service skills couldn't have asked for a better worker.
-
October 2024 by Bella M
Constant break ins. Whatever you do, don’t go through this place.
-
October 2024 by Theodor Goossen
It is very difficult to work with their security system if you have a larger volume of storage. They require the entry doors and elevator doors to close pretty much every time you go through them. The way the sensors work, you literally have to stop moving in order for that to happen. If you have hired movers to help, it becomes costly and inefficient. The app doesn’t work to open the doors, so you constantly have to punch in the access code. The local manager does not look for solutions, but instead threatens to terminate your contract. This is my first experience with storage and maybe they are all like this, but I would definitely try a different company.
-
October 2024 by DJB eLens
Julie was amazing. She went above and beyond to ensure that I got the best possible price and a space for my needs. Doug B
-
October 2024 by Hunter Eaton
Pretty nice altho you could get lost in there
-
October 2024 by Debi
Julie is awesome. Very welcoming & caring about tenants. I give her a 10 star rating!!!!
-
September 2024 by Elizabeth Kenworthy
Clean, good security, helpful staff.
The rent gets raised quite often and by quite a bit.
In 3 years our rent doubled.
-
September 2024 by samantha vaneaton
I had the best experience thanks to Julie! She went above and beyond to help me out.
-
August 2024 by Craig “Craig G” Graybill
Great service and easy to open a new storage spot. Walked me through the storage to my storage and explained well the logistics. Thanks.
-
August 2024 by James Wright
The manager on duty at the Oak Grove facility is exceptional! Her customer service was warm, genuine and caring . I had a pleasant experience during a stressful time
-
August 2024 by Joshua Coughlin
I just had an appointment with Julie the property manager at the oak grove location and she made me feel very attended to and she showed the utter most customer service skills i have seen in a very long time. Good to know there are still people in this world that are as nice and helpful as Julie
