-
August 2025 by Ashlan Boykin
Angela and maddison were awesome! 5 stars all around for those 2 ladies! Wonderful job! Gonna have my business for a while. I will recommend to my family that lives there! I was visiting them for a bit but whenever I go back, I will ALWAYS use FedEx as long as Angela and maddison are working there! Great ladies!
-
July 2025 by thảo nguyễn
The customer service and staff’s attitude are really good😍
I love Fedex
-
July 2025 by Michele Marlene Swisher
I just ran into Angela at this location! She is my all time favorite staff member! She is the interim manager and if FedEx corporate is smart they will place her as a permanent manager. She goes above and beyond to help and make your order perfect! Eventually she would be a fantastic district manager and even trainer. Her standards are amazing! She deserves to be making decisions for the company!
-
March 2025 by Kent Valente
The worst customer experience I have ever received. I can't believe Madison is in customer service position. He has no idea what it means to be.
-
March 2025 by Xi He
Today’s experience was quite disappointing for me. The staff was not familiar with the international service to China. Last time, I was able to send the same type of documents to China without any issues, but this time, she insisted that I must fill out an EEI. Following her advice, I called FedEx customer service, and they clearly stated that an exemption code could be used instead. However, even after I told her this, she showed no curiosity or reflection, unwilling to consider that she might have misunderstood. That was truly disappointing. In the end, I chose to ship my package via UPS which is pretty good with Lowe price and professional service.
-
October 2024 by Mac
Usually this location has great service. Today was absolutely awful. Not only was the person unhelpful, they were also very rude. Will not be coming back.
-
October 2024 by George Craig
After packing my package I brought it to be sent only to be told they won’t sending it because it has a battery in it!
-
July 2024 by Sarah Pierzchala
I sometimes use the print services here and the process is always smooth, the prints are beautiful and the staff attentive.
-
June 2024 by Alex
Kylie was great! She went totally out of her way to help me with an odd print job.
-
May 2024 by Haley
I waited almost 20 minutes to be helped and someone was spray painting something on the floor in the lobby so by the time I left I felt light-headed and had a headache. The price of the box they wanted to sell me was ridiculous, too.
Time of visit: 5pm 4/4/24
-
March 2024 by Bill Jassmond
Their posted hours (online and on door) for Saturday are from 10am till 6pm. I arrived at 2:50 pm and the door was locked and nobody in sight inside. The neon light was on and said OPEN in red letters. I hoped whoever was supposed to be working is okay but kind hate being misled by their online information.
-
February 2024 by Ginny Phou
I went in to collect a package that was waiting for me. I could not get any phone service to download my tracking number. The employee that was helping me said she could not do anything with out the tracking number. So I finally got enough service to get a tracking #. She looked around real quickly and said it was not there. She said to go across the street to wallgreens and see if it was there. The lady at wall greens was REALY helpful. She actually looked it up on the computer and said it was at the fed ex shop. So I whent back across the street and was helped by another employee, who actually looked it up on the computer and found it right away. This whole pick up took me 37 min. The only reason I did not give them a 1 star was that the first fed ex employee did apologize to me, but it was still very frustrating.
-
January 2024 by Jim Clark
The staff here is AMAZING!
-
December 2023 by Eugenia Perez
The sign “open” lights were on but it was locked and no one in sight. The hours of operation said it should be open. I called the store and no answer. I waited about 10-20 minutes. A line started to form. Finally a woman came out. She unlocked the door, opened it, removed the holiday hours sign and let us in. Before I can say anything, she made a comment about my grocery cart. Suggesting that at least I did not have to carry my package around. I made the best out of the interaction but it was awkward.
-
October 2023 by Kevin
Stopped in here today to ship out a phone I was trading in to samsung. I had went to the fedex at 9919 se Sunnyside Rd. 1st but the guy there refused to take the shipment or to even print me out the prepaid label unless I purchased a $12.50 box from him to ship it in he said mine wasn't good enough... Needless to say I declined his offer and drove over to this store where the girl was super nice printing me a label taped it to the box and gave me a receipt. Simple and easy like it should have been at the other store. So thank you for running an honest store and not trying to scam me like the other store did!
