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April 2024 by Kelly Drapeau
I'm not usually a fan of storage facilities, as the service is often mediocre at best, but today was surprisingly different. Kelly, the manager of the facility, was very professional and had a great customer service attitude. He made the process of renting a unit very clear and easy. I'd give Kelly 10 STARS but it wasn't an option. Thanks so much for such a great experience!!!
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April 2024 by B c
Kelly has to be hands down the nicest caring Empathic person I have ever met in the storage profession. I have been through it lately and Kelly went above and beyond to help save my unit I couldn't be happier with the service he provided. If you have any storage needs please bring your business to this public storage and ask for kelly
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April 2024 by Jackie
Ver y good job, Love.
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April 2024 by Krystal Robertson-Wade
Kelly was very informative with all of my questions and very polite. I will definitely be referring my friends and family to this Public Storage!
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April 2024 by Collin Wade
Staff is upbeat and charming, easy to communicate with. Kelly was very informative and seemed very dedicated. I'm looking forward to working with him in the future
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April 2024 by Bianca Redinger
Recently went to this location with my boss, and Kelly greeted us in a very friendly manner and seemed to be very knowledgeable about the business! Kelly showed us where the unit is, and was very helpful with any questions we had. Thanks Kelly!
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November 2023 by David Blade Clay (Joker)
They close to early. Otherwise it is pretty good. Easy to open gate via app
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November 2023 by Zachary Carrasco (Bootz)
Wonderful customer service! We got a really good deal on a 10 x 10 thanks to the employee who helped us, thank you so much!
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October 2023 by Arrissa Brown
The manager has always been super friendly and helpful. Will definitely recommend renting from this location. Thanks again!?
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August 2023 by Alex Hamel
Kelly was the gentleman I worked with and he was absolutely wonderful. Stand up guy was pleasant to work with and was fast and efficient, knew what he was talking about and was very helpful, got me the best deal possible and warned me of any types of fees and things that might change. Thanks Kelly, Here's that awesome 5 star review I said I'd give you. You made me feel at ease and like my stuff is going to be safe in your care. Thanks again.
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August 2023 by Bruce Hildreth
Kelly was great to work with! Thank you for assisting with our move from a larger space to a smaller space, and by fluke right across the row making it easy to transfer items. As well, every time we are there, he is very pleasant and helpful, along with keeping a watchful eye on the place. Keep up the good work!
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July 2023 by Ed M
I had an issue with my personal car, dying while in the parking spot that I rent. I called several tow companies, even had one come out. They refused to come inside the gate to get my car.Kelly stepped up, and offered his contacts to get me taken care of.Hurray Kelly! My car situation has been handled.
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July 2023 by D K
You can only access your storage unit until 6 p.m. on weekdays, and only until 5 p.m. on weekends. Wth?????It still gets five stars due to Kelly's truly helpful customer service! ??Update: public storage wouldn't return my money even though I returned my unit unused the next day ? this lady on the phone said "just because you changed your mind" bruh, I was bamboozled.
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June 2023 by Samuel Sargent
Kelly at Milwaukie branch is knowledgeable, communicative and very helpful. A great sense of humor too! Made our check-in process a breeze.
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May 2023 by Mitch Sandblast
James was awesome!*Edit.The unit I rented was advertised as 10x10. I rented a trailer and towed my stuff over 1000 miles, to find a unit that is 9x9 and all my stuff will not fit. All their advertised 10x10 are actually much closer to 9x9. 9.2x9.3 Literally.Big waste of time, money and effort. wont rent from public storage again....and I am a long time customer.
