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April 2022 by Joe C.
What happened to this place. I looked back at the readings and it all started about 2 1/2 years ago prior to that all of the ratings were a 5 then things started to change and now all the ratings are 1 and 2 . Three years ago I started going there and they were amazing and now they're the worst clinic I've ever been around. It's just a money grab, no heart no amazing practice anymore, now it's just college and grab every dollar you can. What a horrible place. But I'm not just one person read the rest of the reviews.
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January 2022 by Lisa B.
We chose to give them a second try. BIG MISTAKE. Our first Dobermans ears have never stood up and paid for way beyond the typical postings than to be expected. We recently brought in our female Doberman to give them a second try and once again they botched it. Her ears stand up which is great but in no way shape or form match each other. Also their technician treat you like you're an idiot. Our females ears don't even come close to what I chose with Dr. Shaw the owner of the vet clinic. Disappointed is beyond my feelings and would never recommend them for any kind of animal care. I don't even know any to give them 1 star
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October 2021 by Julie S.
Dr Ricker is great. Loves animals and it shows. She takes fabulous care of Chia, my sweet Chihuahua and my sister Valerie's Labs. Front desk and assistants to the Dr's are friendly. Only vet for me.
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August 2021 by Sebua S.
After multiple visits with an extremely rude vet tech I've decided to switch vets. Wish I could remember her name but I'm sure others will know who I'm talking about.
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August 2021 by Laura James-Blunk
We Love Southgate Animal Hospital. They compassionate pet loving office. Special extra love to Dr. Tammy Stemper
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August 2021 by Vicki Sunshine Geistlinger
The staff and doctors are so nice. Listening to concerns and always ready with suggestions for care. It was nice to be able to go into the office.
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June 2021 by Try It Once 2.
After I researched them, filled out the for on their website and tried to set up an appointment their site reported a network error and did not make the appointment. I emailed them. The emailed back saying they were not taking on new clients. Too bad they don't put this on their website so new customers don't waste their time with Southgate Anmal Clinic.
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April 2021 by O B.
Would have been a five star but although I've been going there with two pets for the last decade but did not come in the last three years, they threw away all of my pets records and calling me a new patient. On top of that, they don't accept new patients right now. Soooo it's like you and you're pet never existed. No records of vaccination, medical history, nothing. Now I need to find a new vet and start all over again as if my pet never visited a vet before.
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February 2021 by Cassie W.
My family my has been clients for 30+ years. All I can say is that the service I have received in the last 2 years have been absolutely awful. The response time has been lacking. My dog went in with breathing problems and they did general tests but did not seem too concerned. 2 weeks later I'm at the emergency hospital being told she has tumors and cancer and had to put her down. How this was missed is beyond me. I would not recommend bringing your pet to this clinic. My parents are also changing vets after 30 years with their communication issues.
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December 2020 by Leslie N.
Southgate was recommended to me years ago, and we have been with them ever since. Every vet and vet tech is kind and gentle, as well as friendly to the pet patents. This office went above and beyond for us when we moved to Europe for two years with our dog. Long story short, a vet tech drove to Salem and faxed a particular stamp that was needed to keep our dog in from being deported. It was an act of kindness and concern that is rare. They continue to be excellent doctors for our fur friends, and truly love them too.
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November 2020 by Tim H.
Absolutely, the nicest vet around. They really care for my two Golden Retriever like they were their own. We could not ask for a better vet.
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May 2020 by Jennifer & Justin Schedule
I called and had a question. Lady was very rude and told me that they were several weeks out for visits and could not answer any questions. Meanwhile my wife’s cat is throwing up all over the place and all other vets are closed. I just had a question and she refused to help
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May 2020 by Rebecca Carlson
My dog was very sick on my first visit here. The vet was so kind and she did everything she could for her. In the end I had to put my Sasha girl down the same day. She worked through her lunch to take care of us. They were able to return her ashes to me after a few days. They were professional, kind and caring. I highly recommend them, and will return someday with my next pal. Thank you so so much for your compassion!
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April 2020 by Leah E.
This vet clinic is awesome. We've been bringing our cats here for 5 years now. They've always provided me with outstanding service and care for my cats, and are extremely reasonably priced.
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November 2019 by Russell S.
I have been bringing my pets here going on 15 years now... Currently one of my dogs is challenging to say the least with any Dr's and has seizures so he has to see them fairly often. Dr Ricker in particular has been a key part of his treatment and she is extremely knowledgeable and patient with his "issues".... The other Dr's I have seen when she is not available have been great as well aside from one who the two times we saw him I felt he had little dog behavior knowledge and was only in it to rack up charges. I simply made a note I would no longer see him unless it was an absolute emergency and voiced that to the office manager. I don't believe he is on staff there anymore so I'm not concerned.... I pass 3 different vet offices on the way to this one and have no desire to jump ship to any of them.
