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November 2023 by Elijah D.
What a joke. This place is great until you decide to join their membership program. Sending issues late, shipping wrong issues, or just NOT sending issues has been my experience with this company. They have a tendency to have RIDICULOUS prices on their CGC comics as well, as if it's a kid with newly found Death of Superman comic. They also don't pay attention to sales procedure or rules for distribution - as Bad Idea comics had a limit of 1 issue per person and they sold me 2 first edition copies of Eniac in 1 visit. I recently had them cancel a box due to myself being out of town for work - even though I told the representative that I would be returning to town to pick up the stack in 3 weeks. I told him I work out of town for somewhat long periods of time and that when in town, I've spent hundreds of dollars at their two locations on a bi-weekly basis. He snidely made passive aggressive remarks about how I needed to pick them up on a regular basis and that they couldn't hold them - which is the exact reason for a box. I told him that I had already told him I would be picking up the entire stack December 1st when returning to town and hung up the phone. The representative called me back 15 minutes later and stated that he would be closing my box due to a "company decision" to do so. Wow. They are great with the look and feel of their business until you actually become a dedicated client, then you can see the overall uncaring and complete disregard for the customer that this cash-grabbing joke of a business has. Tell you what. Make some online orders for 3 months and let me know how many times they screw it up. Talk to y'all soon.
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October 2023 by Elise Ghastin-Fischer
I've been getting subscription comics here for years and I finally gave up it just isn't worth the money. Prices are garbage, shipping is unreasonable, customer service is awful, the website consistently has errors loading pages and logging in. I've had pre-orders that never go through because they end up not carrying the product even after advertising it. I cut my comic spending in half by switching to a local comic shop.
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September 2023 by Claude F.
I fell in love with comic books during the mid-1990's, and had no idea that Marvel comics had such an interconnected universe to discover. Well, I ordered four beautiful back issues of Marvel comics and they were shipped to me in excellent condition. Now I have the new Scarlet Witch trade paperback ordered from Things From Another World. Altogether I have spent about $46.00 on the company's web store. The one thing you need to be wary of is going wild with preorders. I wish the site would warn you before locking in your order if it is past the FOC date. Besides that, TFAW is a haven for comic fans. Thanks to all the employees for running such a fun online shop.
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August 2023 by Lilo Curry
A massive selection of figurines, new graphic novels and comics, and plenty of the current craze you might be looking for.Patrick is a wonderful host and made for an enjoyable stroll downtown on a mild summer day. We will definitely be back to this spot.
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August 2023 by Chris Johnson
Great place! Good communication! Staff is very friendly and helpful! Got my internet order quickly delivered to the store at no cost. Excelsior!!!
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August 2023 by Ryan Whitaker
When trying to "keep it local" goes wrong. Pre-ordered a book from TFAW. Keep in mind I'd gotten a book before, shipping was $2.99. I live 2 miles from the store. Once my pre-order was getting ready to ship, tfaw emailed me. I saw that they were going to charge me $15 for shipping this time. I immediately emailed their customer service to cancel order #001308202. They ignored my cancellation request and A WEEK LATER mailed the book, charging me $18 (the book itself only $2.79). When the fedex delivery came I refused the book and the fedex driver wrote "REFUSED" on the package and left. It's been weeks and tfaw will not refund me or. I also asked to have my account deleted, they said I cannot do that. Weird they'd respond to that request and not my cancellation request. $15 is nothing, its the principal of it. Be a better business and be better for our community.
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July 2023 by Ryan W.
When trying to "keep it local" goes wrong. Pre-ordered a book from TFAW. Keep in mind I'd gotten a book before, shipping was $2.99. I live 2 miles from the store. Once my pre-order was getting ready to ship, tfaw emailed me. I saw that they were going to charge me $15 for shipping this time. I immediately emailed their customer service to cancel order #001308202. They ignored my cancellation request and A WEEK LATER mailed the book, charging me $18 (the book itself only $2.79). When the fedex delivery came I refused the book and the fedex driver wrote "REFUSED" on the package and left. It's been weeks and tfaw will not refund me or. I also asked to have my account deleted, they said I cannot do that. At least they responded to that request (sarcasm). I'm very disgusted by tfaw business practices and wanted to come here to warn others.
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July 2023 by John G
Online only - It's bad enough that true "Search" functions hide under the "Keyword Subscriptions" tab with names like "watchdog", my inability to instinctively know that just clicking "Remove Worksheet" is not sufficient to remove a myriad of products being charged to my account is not good UI/UX that I thought I had removed in May. Worse, the "Firm Order Commitment" or FOC Date (July) is so far from the purchase date (Dec), it would seem that there should be to be the ability to communicate a solution - that's what retailers should do. I'm asking myself why Diamond just doesn't just do the sales outright to the consumer if automation is the retailer's only goal. The worst feeling a retail customer can have is that his/her time is being wasted because there isn't a retail intermediary to make some common sense determinations about timelines of purchases for counter-intuitive website UI/UXs - or make an effort to have more than an email conversation with dictated steps and process reviews. Thanks.
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July 2023 by Tuan H.
Avoid like the plague. If you like receiving damaged books then this place is for you.
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June 2023 by Jamie H.
Never visited the store but I have ordered two comics from them. The first one came in a very flimsy package with no board in the bag. Needless to say it was all bent up. I figured they put it in that package because it wasn't a very collectable comic. Ordered a second time, this time a variant cover that could be collectable. Same flimsy package and all bent up.
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June 2023 by Jennifer Johnson
Great store, but not as big of a selection as I thought there would be.We were the only people in the store at first yet we were not acknowledged at all. No welcome and no one asked if we needed help.
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June 2023 by LEX lewis
Friendly workers with an amazing selection and decent prices. I've been loyal to the Milwaukie store for 4 years now and before that it was the Sandy Blvd store. One of the best comic stores in PDX.
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May 2023 by Josh
Stopped by Sunday evening, the guy working was super nice! It was awesome to talk comics with him! I think his name was Pat? I might be wrong about his name but had a great time anyways! Amazing store!
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April 2023 by cherrygrove
This the absolute best comic shop in Portland, hands down. Staff is always friendly, very knowledgeable, and they have a fantastic range of comics and trades/hardcovers. Bonus: you can look at the world headquarters of Dark Horse Comics while you’re in the area, as they own TFAW.A++
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March 2023 by Rita Charlesworth
I came into the store just to pick up items I had ordered from the Dark Horse site. Felt like a fine place to browse. The pickup service was friendly and accurate.
