West Coast Spas, located in Milwaukie, Oregon, is a locally owned manufacturer known for its high-quality hot tubs at great prices. The company offers 15 different spa models, ranging from cozy 2-person tubs to spacious 6-person hot tubs and 16-foot swim spas. In addition to hot tubs, West Coast Spas also sells pre-built and custom storage sheds. Their delivery service covers the entire PDX Portland Metro area, along with maintenance service exclusively for their products. Customers have consistently praised the knowledgeable and helpful staff, particularly individuals like Cody and Sami, for their collaborative approach and willingness to answer questions without being pushy. The delivery team is also recognized for their careful setup and thorough explanations. Many reviews highlight the positive experiences with the entire process, from the initial sale to installation. Customers appreciate the quality of the products, with many mentioning the impressive design and functionality of their hot tubs. Even when minor issues arose, the service team responded quickly and effectively, ensuring customer satisfaction. Overall, West Coast Spas has built a reputation for excellent customer service, quality products, and competitive pricing, making it a top choice for hot tub buyers in the area.
Great customer service. I went here for chemicals as a hot tub newbie and got a lengthy and extremely helpful lesson from the owner himself on how to care and maintain my hot tub. I definitely will continue to shop here!
May 2024
Had the pleasure of working with Cody. He was very knowledgeable and helpful when deciding which spa would be the best fit. He was patient no matter how many times I changed my mind and went back and forth. Highly recommend working with Cody.
August 2023
Great service. Every time I have needed something for my hot tub, they have been attentive and knowledgeable.
