“I went in a couple of weeks ago, and the younger gentleman who helped me was super friendly, patient, and made everything so easy. Even though the process itself was a little lengthy, he made it feel quick by explaining everything in a way that was easy to understand. I’m not very tech-savvy, so I really appreciated that he took the time to answer my questions and made me feel comfortable instead of overwhelmed. It was such a smooth, positive experience, and great customer service like that really stands out. I really appreciate it.”
“We had a major issue with our phone and Hanna instantly resolved it. Her professionalism, knowledge and customer service was the best we have ever received from Verizon. She's outstanding and we highly recommend this Verizon store.”
“Went in after spending hours trying to fix the issue of a new iPhone not activating the previous eSIM despite it being transferred. within 10 minutes Anthony had fixed the issue of the eSIM getting lost in the transferring to the new phone. Not only was I satisfied with the result of a fixed phone, but I very much appreciated the professionalism and expertise showed by Anthony. If I have any other issues in the future. I know where I would return to.”
“I had some billing issues with my phone that I couldn’t get taken care of for almost a year, Anthony at the Verizon Malala did everything he could and it was absolutely stellar he got it completely taken care of and got my promo put back onto my phone and was very diligent ,he rocks!! Thank you so much, Anthony”