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August 2025 by ToILetRoll
On one hand I did not get a part on this run but since your local I really appreciate you staying open in the area I help my friends work on their stuff and my own along with some help along the way so I appreciate the effort put into helping me find potential parts for my subaru maybe on the next run I will have better luck regardless thank you again
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January 2025 by Eliot
Just another junkyard with absolutely zero integrity. You can ask about a part and they will provide photos and a price and then when you show up the change their story and say any little piece attached is extra and not included, and act like you should have known that.
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September 2024 by Andy Fields
AMAZING customer service! I needed a transmission for my teenage son’s truck. Rafael went way above and beyond to not only sell me a quality replacement but also drove hours to meet me for a delivery. This type of service just doesn’t exist anymore. I could not more highly recommend Hood River Auto to anyone and everyone needing help with their automotive needs . 5 stars is not enough.
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July 2024 by Bryce Mesa
Had an emergency on a forest road near by and needed a spare tire immediately due to a local wildfire. Amazing service and response. Very lucky they had one readily available.
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June 2024 by lisa landes
Great place for any of your car needs!! Had a surprise nail in our tire coming down from Mt Hood. These guys patched it up in under 30 mins and had us back on the road in no time. Highly recommend for anyone passing through and in need of a fix! Thanks guys!!
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January 2024 by Jennifer Lopez
This is a great place for women who don't know much about cars. I have been going to this place for years! Very respectful and friendly. Easy access and fair price.
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December 2023 by García Martínez
The parts are too expensive I wanted to buy 2 headlights for Honda civic 2013 they wanted 100 dollars each and they are old I better decided to buy 2 new headlights on Amazon for 130 dollars
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October 2023 by julie rieger
They can search the salvage yards thru a database, therefore you dont have to search thru all of the inventory yourself. Although it is an auto‐ salvage type yard, you don't need to be a mechanic to navigate your way thru the experience. In my experience, over a good 10 years or so, the workers are knowledgeable and offer good customer service. I recommend calling to see what is available before buying new. They can give you a quote and save you some time and possibly save you some money too.
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March 2023 by THE TWIXEL
Told me Over the phone they had the parts I needed, got confirmation on when I could come up and grab them. Drove there 3 hours and when I got there they told me that they sold it before I called them about it. Waste of gas and waste of time.
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March 2023 by Rudy P.
I often don't take the time out of my busy days to write a review, but I thought I needed to on this occasion. I had searched around for a replacement part in the entire State of Oregon. With no success. After almost giving up, I happened upon Rafael at Hood River Auto. He was kind, courteous, respectful, and honest. I felt like he valued the money I was going to spend with him, assuming the part was the correct one I needed. It was. He even went out of his way to deliver it late on Friday night at 9pm. I truly felt like he did everything he could to accommodate me, the customer. In my time of need, it was nice to feel like I wasn't just a sale, but a person. I will gladly recommend anyone to his business (even though they are 3 hours away from Creswell, Oregon where I Live). Thank you again Rafael.Jeremy Ralston
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January 2023 by C H
Upper Valley gem!Great prices on tires, fantastic service, usually in and out quickly for our seasonal tire changes. Love the wrecking yard, always able to find what we need for our Subaru.
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January 2023 by Roger Aubert
Out of Western Gresham for a Miniroadtriping {Mt. Hood Loop St.Hwy. #35.....!.} Day when Suddenly Wham BAM ? and narry a "thank you".....!. These people were Extremely Assistance Orientated and saved me at least $70+ with there Expertise and allowed me to Hammer & Wrench my Buick98 in an isolated corner of their parking lot....... Almost Shocking there treatment of my vehicle and ?️.....!. ? off to this ?? business ⛄?☃️...... Peace {we could use some more.....!.} Out ?
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January 2022 by Clinton Bond
Very helpful awesome customer service very good prices
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January 2022 by Tom Kzinti
I recently walked in looking for anyone to talk to; stood around inside the office for about ten minutes waiting for anybody to show up. Nobody did. The office was empty the entire time I was there. I walked out past a bunch of guys all speaking Spanish who seemed to work there, but nobody would talk to me. No help whatsoever. This is what's wrong with today's businesses, lack of care about physical walk-in customers and employees who know more about how to not do anything when they don't want to than do a little actual work and help somebody out.
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July 2021 by Kathy Mussi
Very good customer service! They really go out of their way to help you