Twisted Trailer Service, LLC is known for its friendly and professional service. Customers appreciate the knowledgeable staff, especially Steve, who has a keen eye for finding issues that others might overlook. The service team is thorough, often reviewing completed repairs and offering helpful advice on other aspects of the trailers. One customer highlighted how Steve went above and beyond by finding affordable materials for a 5th wheel hitch and sticking to the original estimate without any extra charges, which helped build trust and loyalty. The business is also quick to respond, providing timely quotes and accommodating urgent repairs, even on short notice. For example, they promptly inspected brake issues during a mountain pass, ensuring safety and peace of mind for the customer and their family. Overall, Twisted Trailer Service is praised for honest, reliable, and attentive service, making it a trusted choice for trailer repairs and maintenance. The staff’s dedication to customer satisfaction helps them earn repeat business and develop long-term relationships.
I've taken multiple trailers here for various reasons and I've always left satisfied with the work and price.
July 2024
DJ came out to my RV and was very friendly, knowledgeable and professional with my water heater repair. He mentioned he is an RVIA certified master technician which is very impressive. I would absolutely call South Umpqua RV repair again and ask for DJ if he's available!
July 2024
Just in to make appointment for my truck, Steve was helpful and easy to talk to
