AutoZone Portland Rd in Newberg, OR is a trusted retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and friendly staff who go above and beyond to assist with various needs. One customer was impressed when a staff member named Marcus took extra time to find a receipt to help prove an oil change for a warranty claim after their engine blew up. Lori provided excellent customer service by helping find the right tire chains and showing genuine care. Mark consistently offers helpful advice, and the sales clerks are knowledgeable, with at least one standout each visit. A delivery driver praised the manager, Erik, for diagnosing a vehicle issue and installing a new battery, which was a great help during a stressful moment. Many customers value the honesty and selfless assistance from staff members, including Phenix, who offers honest feedback and extra help. Overall, AutoZone in Newberg is known for reliable service, knowledgeable staff, and a willingness to help customers with their automotive needs.
Jacob is the best worker and helped me with all of my customer needs!
February 2024
Lori was SO helpful. I had some tire chains that were not the right size and she worked with me to figure out a great solution. Her customer service is amazing and she really cares about people!
November 2023
Mark was very helpful. In fact every visit I’ve had a good experience with with the sales clerks. They aren’t all knowledgeable, but there is always that one clerk that knows what’s what.