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August 2025 by Hannah Nofziger
i love goodwill. love the prices, deals, the range of things i can find there; but i hate the service.
there’s really only one lady in the newberg location that i actually enjoy talking to. Most of the employees make me feel like an inconvenience and/or chore to talk to. I find some of them are extremely rude when talking to, very snappy, short patience.
There was two specific times that really confused me. I had two weddings to go to (one i was just attending and one i was in) me and my father came the day of one of the wedding to get him dress shoes. I was in formal attire (hence the wedding being within the hour) the women i mentioned that was sweet complimented my outfit, but staff were really rude, one of them telling me “there’s no fashion show nearby, you can take all of that off.” really confusing, and rude. the second one was where i was supposed to be in a wedding (flower girl) and we were looking for heels, i was wearing sneakers. i really don’t like taking my shoes off in public. i usually buy all my shoes online but it was short notice. They said i could try on the heels in the changing room. because of policy. which i get, it would be different if i was wearing black heels coming in and trying to try on another pare of black heels. but i was wearing sneakers.. which were white. i think you’d be able to tell if i was trying to steal them.
The way staff have the audacity to talk to minors and adults is not acceptable. I really think i’ll only be coming here if i genuinely have too.
Overall i do not recommend this goodwill location. really don’t. honestly try Sherwoods Ross Dress for Less. Please they have such better policies in my opinion and staff. 💕
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July 2025 by Isaac Tag
Prices can be hit or miss as to whether or not they're fair, but I've gotten some amazing deals here over the years. Employees are pretty chill.
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April 2025 by Pov Pdx
One of the most expensive Goodwill’s you’ll ever go to don’t bother coming here
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March 2025 by jerilynn65
This Goodwill in Newberg is by far the BEST Goodwill I have ever been to. If you know of a better one please comment because I would go there. It is clean, organized, has top notch inventory and great prices. One of my favorite thrift shops!
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March 2025 by Yara Fara
CHANGE YOUR EMPLOYEES, THEY'RE TERRIBLE. Worst Goodwill ever.
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March 2025 by Kayla Baker
The manager was a bit off putting, rude, didn’t smile.-
Associates disregard customers and don’t engage, which is disappointing given that goodwill has high hospitality values and expectations for employees…yikes.
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February 2025 by Stephanie Terlson
Good selection, but the cashier I had today really needs an attitude check and be a little more professional.
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February 2025 by Margarita Segundo
The manager scott follow me like I was stealing. I never had an issue at any goodwill until today. Never going back unless he no longer works there.
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December 2024 by Scott Hudson
Most expensive goodwill I’ve ever been to in my entire life. Complete sham of an establishment.
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December 2024 by Nicholas Henderson
Terrible experience on numerous occasions. The manager is rude and condescending, who makes an effort to be impolite. I'll never go back to this location or any other Goodwill ever again. I'll make sure to tell all of my friends and family to avoid them as well.
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June 2024 by Adam Knox
Very poor experience. I called ahead to ask if they would accept my furniture, to which they replied, "Yes." I took the time to load it and drive over, only to have the attend tell me, "Don't even bother. We aren't taking furniture."
I don't mind if they can't take what I'm trying to give them, but to waste my time due to poor communication amongst their team members, and to treat me rudely when I arrive is disrespectful. Not going back to this location, and rethinking if I even want to support this organization.
Very disappointed.
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April 2024 by Erin-Marie Kilpatrick
Things are so Expensive!!! I went for a winter coat and it was $69.99 and it wasn’t brand new or even a brand I was familiar with. Just a typical black and gray coat with a hood. For people trying to shop but with limited income, do NOT shop here. It’s not for us ?
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March 2024 by Brandon Bailey
Things are so Expensive!!! I went for a winter coat and it was $69.99 and it wasn’t brand new or even a brand I was familiar with. Just a typical black and gray coat with a hood. For people trying to shop but with limited income, do NOT shop here. It’s not for us 😢
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February 2024 by Beau Svendsen
Replace entrance carpet, it smells like death. ?? Update 2024: It's even dirtier and selling used walmart clothing and new prices. Newberg has one TRULY charity thrift by the PD station, and a new to you satellite by the library. Goodwills Oregon CEO made $669k salary while most their "valued staff" make almost nothing. This is not a charity.
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February 2024 by Hailey Hardcastle
Shoutout to employee ellie at this location! she was so kind, she went out of her way to chat with me and made me feel so welcome!
