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August 2025 by Athen Turner
So i was with progressive, and I switched over to state farms. Because progressive charged me almost 400$ plus for 2 cars Ryan Sussman got me down 200$ then it's amazing because he helps you out with what you need in.I tried to give you the best discounts!
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August 2025 by Paul Gibson-Johnson
Austin was a great representative to deal with answered all my questions and was patient with me as I dealt with how and when I wanted to start my policy. I would recommend State Farm to any family or friends in my future. Thank you Austin for protecting my family.
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July 2025 by A Google User
I had a great experience with Austin. He was extremely kind and professional while helping me with my car insurance. At first, I didn’t fully understand the cost, but he took the time to explain everything again very clearly and with patience. I really appreciated her attitude and support. Excellent customer service!
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June 2025 by cynthia fox-course
Very responsive to my concerns and my claim.
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July 2024 by Creekside chriz
Ryan and Carla have helped me for ten years without a single issue, they fix issues instantly with policies and are always easy going to talk with. I will continue to spend insurance money with this wonderful group .
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July 2024 by Jane York
This company is so friendly and no Phone Maze to get to a person. Junior is so helpful! I needed to renew my apt. lease and needed a copy. He checked everything and set it on over! Thanks for all your help! Good people!!
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April 2024 by Pablo Vazquez
Austin was awesome to work with! Very informative and communicative.
Would highly recommend.
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April 2024 by Charlie Zido
We had an unexpected issue that left us in a difficult position and needed to get set up with a new plan. After doing a search and with many responses we had a response from Maddie at the Ryan Sussman State Farm agency. It was Maddie to the rescue! Maddie fixed our insurance issues in no time and we couldn’t be happier! Thanks Maddie!
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April 2024 by Lettie Stradley-Bass
Getting a quote and implementing a policy has been easy and enjoyable. Thank you State Farm for saving me a significant amount over Allstate with better coverage and lower deductibles for auto. ??
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April 2024 by Jerry Dubins
My trip reporting software or device had stopped working. Agent was very helpful. Got a tech on the call who instructed me on what to do. The problem was quickly resolved. Very responsive customer service and knowledgeable tech staff.
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December 2023 by Sharyn Wolff
I was looking into getting a better deal for car and rental insurance. I had put it off for too long then I got a call from Maddie. I hate getting the random call from whom ever but somehow Maddie brought my guard down. She was so pleasant, not a typical sales call. Long story short she is a pleasure to work with. She got me the best deals I could get, gave me all the breaks possible and was actually fun to talk to. Maddie is very accommodating, does what she says she's going to, calls or text (I prefer texts) when she said she would. She has a lot of knowledge and if she doesn't know she finds out and gets right back, I find that very rare these days.I got a much better price than any other insurance that I had. Very good experience which says a lot about getting insurance!Also I love that it's a small business with someone you can actually talk to, a real person!! when you call. I've called three different times and each time I got through to a very nice and polite person on the other end! I would highly recommend Maddie, she's new to the business and is eager to be her best for her clients. It feels good to help someone starting a new career, she's patient (technology isnt my strong suit) she's smart, polite knowledgeable and eager to do her best and to build her career.
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December 2023 by Carlene Huffman
Maddie was absolutely awesome and very patient with me as she walked me through the insurance stuff on my phone, thank you
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December 2023 by Elizabeth Goodwin (Libby)
Austin was so helpful in getting me a new policy, Saving me a signifigant amount monthly, and in such a friendly and professional way. I usually do not like talking to people, but he was pleasant and I am recomending him to family.I left this review almost a year ago, and I can really say, I am still so happy with this INsurance team. They have always been friendly and pleasant to talk to, handle any need or change quickly. We had to add a new car to our policy and my husnamd caled somewhere for a quote and told me, i shook my head and said. " Let me call Austin, they will take care of us" and I was right.
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November 2023 by Kelly Pugh
Got a great deal on my Auto Insurance bundle. I was able to lower my rates from my previous insurance plan. Easy to work with, would recommend.
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November 2023 by Jeremy Williams
Outstanding customer service by Austin, Fiona and Ryan every time I've needed to call and discuss anything. Very responsive, super knowledgeable, very friendly, and candid. Happy customer for many years, thank you!
