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January 2024 by Heather Holt
Paul went above and Bryson’s for us. I will scream from the roof tops telling people to take their vehicles to PJM. Home town guy with great customer service .
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November 2023 by Garnet Toll
Paul is a great mechanic and I recommend him to everyone. He is honest and fair.
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November 2023 by shanreid0427
We couldn’t be more happy with Paul and the work he did on our diesel truck. Pulled into Newport towing our 5th wheel and having DEF system problems that were limiting our speed. No other mechanic would even see us because they were all busy but Paul made time and treated us very fairly! Fixed the truck earlier than expected and for less than originally quoted. We’re back on the road and continuing our trip. We’re so grateful! Thanks again Paul!
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October 2023 by Jim O.
Paul is awesome!! While camping at South Beach State Park and out for a family drive on Sunday afternoon my FORD powerstroke unexpectedly lost turbo boost. With a 28 foot travel trailer and 300 miles from home we were in trouble. Checked the internet and found PJM in Newport. Stopped by the shop at 8pm Sunday (so I would not get lost on Monday morning) and found Paul at the shop. After explaining my situation he said be here at 7 am. On Monday he quickly diagnosed the problem (CAC boot) and had me fixed in 20 minutes! When I asked what I owed he said to pass it on. Thanks so much Paul for your friendliness, courtesy, and outstanding service!! Jim
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September 2023 by Danielle Soohoo
We were visiting from out of town when our van's check engine light came on. Paul was so polite and professional, despite having a busy schedule he was able to take a look for us. Thankfully it was an easy fix and he and his son Carson (father & son buisness) got us in and out so we could get back to enjoying our family trip. We are so grateful for all their help and highly recommend them!
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September 2023 by stevensj88
Check engine light came during our vacation. Great customer service and work. Really appreciated how quickly the work was done. There is nothing like a family owned business.
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September 2023 by Food Share of Lincoln County
Very helpful and knowledgeable. Was willing to have a quick look even though he was very busy. He was able to spot a turbo boost hose without a clamp and fixed us right up. I appreciate the service and keeping our truck on the road!Services: Exhaust
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August 2023 by Mark H.
Paul is awesome. 750 miles from home the check engine light came on in our Honda Pilot just as we arrived for a week of camping at Newport. Called PMJ hoping for an appointment before we left. Paul said bring the Pilot by and so I did. He was busy but still went to work on the Pilot right away. He diagnosed the problem (an oil sensor out) had his son get the part and had it replaced in about a hour! Greatly reduced the stress of driving home.
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July 2023 by Jaden Kell
We broke down on the side of the road, PJM fixed our truck first thing in the morning. Super helpful. We are so grateful.
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June 2023 by Russ Sutliff
While traveling up the coast from CA, we suffered extensive damage when our water pump completely failed and broke into pieces ruining two radiators along with the pump and accessories! Amazingly!! Paul was able to get us back on the road in 2 days!!! I am a lifelong DIY guy and I’m totally impressed by his integrity and honesty.I don’t write reviews but I needed to support this outstanding repair facility PERIOD.Service: Engine repair
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June 2023 by garry volk
OMG! Paul is all about customer service. What a wonderful mechanic and person. I was on vacation and my jeep GC started missing. I called AAA and they referred PJM. I called PJM and Paul diagnosed my problem and had it done the same day. He gave me a ride back to my motorhome and came and got me when he had it finished. I ended up having a fouled spark plug. He did a full tune up and I had my jeep back in the same day. Can't thank him enough to ask his local customers to wait so he could get me back on the road and enjoy our vacation. Paul is one of the last full customer service mechanics left in the business. You can't go wrong having Paul work on your vehicle. Thank you again PaulService: Auto maintenance
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May 2023 by Patricia Rios
Wow! We are so thankful that we found this place by reading all there great reviews. We broke down thirty minutes north of Newport on our F-350 Diesel truck, after being hauled into there shop we where in and out in less than 20 minutes! Back on the road like nothing ever happened. Service and honesty above our expectations, Thank you.
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May 2023 by james thomas
Had a check engine light come on in my vehicle he was swamped busy had no room was booked solid for the day but made time to get my vehicle in told me it would be approximately an hour had my truck fixed and on the road in 15 minutes I would recommend this gentleman to anyone very professional very clean shop neat tidy organized also awarded best mechanic for 2022 thank you for your awesome service
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April 2023 by Suzanne Robertson
We will always depend on Paul for taking care of our Truck. It's nice having someone who you can trust under your hood! ? Lol
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April 2023 by Bryan Lovejoy
Good communication. Honest inspection and information. Answered questions and suggestions.Services: Vehicle Inspection
