Rite Aid is a leading drug store chain that offers superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Their mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers consistently choose Rite Aid for their everyday health and wellness needs because the staff is friendly, efficient, and accommodating. The stores are clean and well-stocked, and the pharmacies are prompt and reliable. Customers appreciate the kindness and professionalism of the staff, who go out of their way to make the experience comfortable, especially for those with anxiety. However, some customers have experienced issues with phone responsiveness, with calls going unanswered or looped back to the main menu. This has been frustrating, especially when the online chat function does not allow questions about inventory. Overall, Rite Aid is a trusted and valued healthcare provider in the community, and customers are confident in choosing Rite Aid to help them not just get healthy, but get thriving.
Always quick, clean, and friendly. I wouldn't go anywhere else. Employees look happy to be there and everything is well stocked.
February 2022
Thank you for picking up the phone right away. Your amazing thank you for doing your job wonderfully. I recommend calling Newport Rite Aid, they answer are polite and fast.
August 2021
I went to Ace Hardware which is right next to Rite Aid I don't go to Rite Aid