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January 2024 by Linda A
Jon and Alex arrived right on time and were so careful with each item. They kept my new sofa-sleeper completely covered until they got it inside. Then they carefully removed the plastic. They placed it in my guest room and even asked if it was exactly where I wanted it. All packaging material was removed and they were so efficient and friendly. I love Roby's!!!
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January 2024 by Kathy Kreiter
Roby's is a great place to buy quality furniture and appliances! Wonderful customer service in store and for delivery. Alex and Josh were very professional and courteous when they brought us our nightstand and installed our new refrigerator! Such a great experience that we are planning on replacing our gas range, microwave, and washer/dryer with Roby's soon.
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January 2024 by Susan Van Liew
Lisa was amazing today! She helped us pick out a great washer and dryer for our needs. She also has us on her list to notify us when the loveseat we want goes on sale! Roby’s is a great place to shop. They do price match when necessary.
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January 2024 by Debby Washington
Lisa at the Newport store was very helpful in finding a Maytag Dryer (to match my washer) and arranging the smooth delivery. Thank you to Tom & Will for their expert installation and kindness. What a great experience all around. Much appreciated!
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January 2024 by A FamilyOfFive
I have purchased several pieces in the past, but sadly never will again. At some point in the last year or two they started selling candles and fragrance burners and such. They have them burning in the store. I understand that some people enjoy fragrance, but to many with chemical sensitives, allergies, or asthma it literally makes them sick. I went in there and was immediately coughing, my eyes and throat were burning, I got a headache and my head/brain/thoughts went foggy. And what many people don't realize, when you burn candles and other fragrance oils, they saturate EVERYTHING! Hair, clothing, carpet, and the very furniture they sell. Any and every piece on the sales floor will arrive at its new home saturated with the fragrances being burned in the store and it will never wash out or fade away. Please, Roby's, please stop using those products!!! For the health and safety of your staff, your customers, and for the preservation of the furniture you sell.
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December 2023 by A F.
I cannot shop here any longer. They are burning candle and other fragrance type burners in the store. The fragrances and the chemicals in the fragrances make me (and many other people) sick. And every single piece of furniture on the sales floor will be saturated with the fragrances. So very, very sad.
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December 2023 by Samantha Murphy
Sandy spent hours, over three different days, helping me find exactly what I wanted and needed for my home. I don't make decisions quickly, and I even change my mind once I think I'm done, and she never once made me feel as if I was wasting her time or if I needed to hurry up. She had unending patience and went above and beyond to help me by looking up dozens of different options. Thank you to both Sandy and to Roby's for treating their customers the way that customers are supposed to be treated. I felt valued!
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November 2023 by Briana Gaetano
This was a tough refrigerator delivery because we have a small front doorway and 2 flights of stairs. Jon and Kai were very cool and professional and quickly pointed out that it would be easier to get through the garage doorway. They took great care in placing the new refrigerator and had to spend a little extra time taking the old one apart to haul it away for us. We will definitely recommend and use Roby’s in Newport in the future. Thanks guys!
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October 2023 by Alexander Jordan
We are currently waiting for a sale to purchase our third mattress in thirty years of marriage. The atmosphere is welcoming and warm. No high pressure sales here! Our neighbors have purchased several pieces from them over the years and have been quite happy. They have quality furniture at decent prices for our section of the Oregon coast. Stop in and say, hi! Ask for Chuck - he's the new guy. Super nice and incredibly helpful!
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October 2023 by Michael Jakobsson
Kai and Aaron delivered our new Speed Queen washer today, and they were both true professionals with the process. They quickly and efficiently removed the old machine and had the new one up and running in no time. Thanks to Kai and Aaron, great job!
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October 2023 by Rick Cooper
Roby's recently delivered and installed our new GE refrigerator and dishwasher, and we couldn't be happier with the price, the service, and the quality of the products.
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October 2023 by Pamela Telgenhoff
Roby’s was great and our sales representative Lisa was so helpful. Our delivery was right when expected and the guys were very careful with my item as they unloaded it. Thanks Robys.
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August 2023 by Carolyn Wickham
Had Erik Z come out to repair our couch. He was polite, and professional and did a great job. Thanks Erik!
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August 2023 by Diana G
I have had the BEST customer service from this store! We've bought a bunch of new appliances in the past year and everyone who has helped us has been super nice and helpful. And the delivery guys have all been great too! I also really appreciate that they price match.A special shout out of thanks to Hillary who helped me exchange a dryer (that wouldn't fit through our doorway) over the phone so we didn't have to drive up to the store.Highly recommend this awesome local business!
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June 2023 by Rangerdoe73
I enjoy pleasant people in a grumpy old world, and Andi, Aaron and Sammy are delightful. I love my new couches and appreciate the friendly help and support.
