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December 2023 by Adam Rockwell
Great people, helped us get a CRV Hybrid which is great! They made the process very easy. Thanks Sunwest!
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October 2023 by Debbie T
No prices on carss
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August 2023 by Michelle Westphal
It was late in the afternoon, and I saw their sign for a synthetic oil change and filter, $49.99. My car was overdue, and such a deal! I turned around, came back, and they got me right in! I live in Florence. Thanks Lizzie!
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July 2023 by Nathan Kirk
Working with Sunwest Honda, and specifically with Ken, was the best car shopping experience I’ve ever had. I called from out of state to purchase a hard to find vehicle and Ken immediately went to work by creating a walk around video and making sure I had everything I needed. I ended up finding and buying a vehicle at a different dealer, so why am I leaving a review? Well, I think Ken and the Sunwest team are exceptional and their superior service deserves a 5 star review. So thanks Ken and the Sunwest team! I hope I have the opportunity to do business with you in the future, even if not this time.
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May 2023 by Melissa Collins
I'm always happy with them. Good service.
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May 2023 by J Shea
When we vacation on the Oregon Coast and have any car issues, we just call Sunwest Honda in Newport, and they ALWAYS get us an appointment on the same day with no problems! Their service department is professional, courteous, friendly, knowledgeable, and just so pleasant to work with. We've had them service our car twice (headlights replaced and fixing a tire indicator light that was turning on for no reason at all) and will definitely go to them for any kind of Honda servicing while we're on vacation. It's so nice to know that I can rely on Sunwest Honda for any servicing needs. :-)
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December 2022 by RoxAnn Huseman
Very efficient and friendly.
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May 2022 by Sam S.
Always courteous and helpful. When I needed help with my broken safety belt or a tune up they are right there.
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April 2022 by Melissa C.
I decided to take advantage of the higher value for tradeins right now so went in to Sunwest Honda, Newport and worked with Ken. He was very professional and very nice to work with. In fact everyone I encountered was very nice. I was happy with the negotiation and traded in my 2018 Honda CR-V for a 2022 Honda CR-V Touring. It took one hour, start to finish (no financing involved). I had an issue with Android Auto so went back the next morning and the gentleman who finalized the deal the day before spent an hour trouble-shooting. In the end it turned out to be a hardware issue with my phone unrelated to the new car. He was so patient and I was very impressed. I would definitely recommend Sunwest Honda!!
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February 2022 by Lisa T.
So I had a really, really good experience here today. There is nothing like finding a place especially a car mechanic where the people are really honest. I was hoping to sell my Honda this year and buy a bigger SUV but with all the problems in the world right now I'm sort of holding off. I decided to bring my Honda in here and have it checked for its routine stuff and I knew the tires were getting in bad shape so I needed to really be doing this. These guys were just brutally honest with everything and my bill was $50 which is so unbelievably reasonable to do my entire 70,000 mile check up on my Honda. They said my tires were fine except the back two. A year ago in McMinville at the McMinville Honda they told me I needed to change all my tires immediately and that they were so bad, this is an entire year later and it's only are the back tires that are really bad. The price to get two new tires with 65,000 miles or five years was just under $300 which is very reasonable right now while things are terrible. These were also good tires they were very similar to the Yokohama which they were unfortunately out of. I remember the price at the Honda McMinville it was incredibly high and that's why I didn't do it. These guys are just so honest and they are so nice! One of my favorite people there is Orlando he is from Puerto Rico and we talked all about Puerto Rico because it's such an interesting topic he also lived in New York which is where many Puerto Rican people live and that was an interesting conversation. He made my day better just talking to him and getting through everything because life is so hard right now. I would highly, highly recommend this place it is very old fashion, it is small, it isn't all glossy and the price Is right! The mechanics are really cool and the people that work in the office are great too! I totally like it's so much better than McMinville Honda which was extremely expensive. So I'm just doing comparisons here for those that have a Honda and are thinking about where to go this is the place I would highly recommend!!
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October 2021 by Deni K.
Jeff, Bill, and Yadi were very responsive and made every effort to make sure the car I bought was going to be a good purchase for me. They went out of their way to make the experience easy. I highly recommend this dealership!
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August 2021 by John B.
I looked all over central Oregon for a 2021 Ridgeline. Put an inquiry out to Sunwest Honda and Ken responded immediately. They had an RTL-E coming in and, despite the shortage of new car inventory, gave me a fair price. Ken kept me informed and the entire dealership - sales, parts, detailing, accounting and ownership - went above and beyond on delivery date. I highly recommend Sunwest and will definitely do business with them again. Great experience.
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April 2021 by ER S.
I recently purchased a new Mazda from Sunwest and it was a very uncomplicated, stress free, enjoyable experience. My interactions with the sales person , the owner, and the finance department were all very positive!!! I was so pleased because this has not always been the case in the with other dealerships. If you are looking to buy a new or used vehicle, this is the place to go. Matt was my amazing sales person and Bill also helped me to get familiar with my new purchase. You can't go wrong with either of these great guys.
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March 2021 by Deniece R.
We were staying in Lincoln City and drove to Newport for the day. My truck decided it was the perfect time to have an issue. Drivers back wheel was making noise and smelled... like it wanted to catch fire. I stumbled onto Sunwest Honda. The staff was amazing! They were kind, friendly, and diagnosed the issue quickly. I tried to rent a car for the night, and there wasn't a single car available anywhere. The car rental lady suggested a bus back to Lincoln City....Sunwest arranged transportation for my mom, me, and her dog. It wasn't a bus! I hope the parts come in tomorrow and we get it fixed so I can return home quickly. I feel like I'm in really great hands. Super impressed so far! Thank you Sunwest Update.... they got the part. They had the car fixed when they said they would. The price was the estimate they gave me. The mechanic, Jeremy, explained everything to me in words I could understand. Lizzy, Bill, Jeremy and William (and a guy with dark hair whose name I didn't catch) are AWESOME! They could have upsold me on brakes that I didn't need yet. Instead they said, "keep an eye on your brakes. You are at 25 percent." OMG! Ethical business practices! My experience with this business was fantastic and I'm appreciative!
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December 2020 by Ann M.
I wish that a negative number rating was available. Sunwest uses True Car and Employee Purchasing Programs to suck you into their dealership. Then the purchase goes sideways. Sales staff claim to have no knowledge of True Car or how it works, despite the referral to this dealership FROM True Car. Staff complain that True Car makes it impossible for them to make money. Pointing out that the dealership price is $2K above the price from True Car results in absolutely no price change. I tried going to the management without any change. This is now going to BBB, True Car, and the Employee Buying Program. Stay away. They are not honest.