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March 2024 by Emerald Coast Business Solutions
It's the only UPS store in our area.It's about 6 miles out of town and 19 miles from my house.
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March 2024 by Warren Ford
Not abut the office, but about the driver who delivers to North Point in Depoe Bay. He delivered a package to my home on N.W Yaquina Ave on Friday morning the 9th of Feb. As he approached the driveway, I had walked my 95 lb. rescue dog. As he approached us, the dog was off leash, & got upset with his approach. She charged towards him barking very loud. She did not get closer than 4 feet, but she showed her teeth & looked angry. He backed up & held his logbook in front of him. I finely got the dog to come to me. I apologize for the incident, & I will make sure to keep the dog inside. So sorry for the whole incident. It will not happen again. I am a disabled Vietnam vet, & have to shop on line for many things.
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February 2024 by Alex Patrón
Super nice staff, always really cool and courteous.My only gripe might be that the hours are VERY limited ? please please, stay open a little later for us.
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December 2023 by Harley Alexander
I've been waiting for my package since last Friday. Today is Tuesday. I was home both days UPS came and no one knocked. Each day a missed delivery notice was placed on my door. The first one said I could sign to release my package. The second note said they couldn't release it without making contact. Again, I was home, inside waiting for a knock. If I couldn't sign to release my package why was it an option on the missed delivery note? Why didn't the driver make a note saying I couldn't sign for it on the notice the first time? So now I've been sitting outside for nearly 2 hours waiting for the driver during the delivery window. Today is the final delivery attempt. I spent $20 on shipping for this?!
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December 2023 by Jerry Zellner
I usually prefer ups over other carriers but on the coast I do not. I have had 1 packaged damaged and no notice of where it was and the most recent was supposedly delivered but it is not to be found. I feel like they should take more precautions to know where the package is or was supposedly delivered.
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October 2023 by ArwensRose Evenstar
Our amazing UPS associate is wonderful. She is helpful, kind, considerate and absolutely a pleasure to work with every time!
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September 2023 by Michelle Trelstad Miller
Why was my package shipped to my po box, instead of my address? It stated my address on the lable. Who decided this. I sure didn't. Had to wait 3 extra days. Thank u ups.
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August 2023 by James Taneri
Great service and very nice lady
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May 2023 by Charlene Wylie
Outstanding and courteous staff. They are helpful and very efficient. They made my visit really nice! I drive out of my way just to use the UPS OFFICE IN newpirt.
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May 2023 by Melissa Robbins
The staff are always very friendly and accommodating when I have packages to send out. I even learned some handy tips on easy ways to remove old labels and stickers ?
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February 2023 by Terry Persson
Do not not be confused by the location. It is in the building with the UPS delivery system. It is in the end of a big wearhouse. The hours are limited be sure and check them before you go. Customer service was great.
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February 2023 by Joe Cannon
Only open from 11 am to 2 pm .Customers have to wait outside in the rain. Only one person at the counter.Always busy.
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January 2023 by Tylan Geer
Customer service representative, Kyte, was absolutely amazing and efficient with processing! Very professional, personable, empathetic, and wears a warm smile when greeting every customer in front of her. Great experience everytime I've had to go there.
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January 2023 by Jennifer Grassi
Katy has been amazing! She has helped us out greatly on numerous occasions with packages from Amazon. Thank you Katy!
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December 2022 by Julio Cesar Jimenez P
The customer service is very efficient.My issue is the office schedule. From 11 am to 2 pm. is in meddle of the day. It's not convenient for people working between 8 am to 5 pm.It will be helpful if it starts at 8 am, or finishes at 5 pm.Thanks for your attention in this matter
