Orland's South Coast Beauty is a beauty supply store with a huge selection of hair products and colors, including quality name brand items. Customers find the product selection great, with specific praise for hair color, bleach, toner, nail polish, and shampoos for colored hair. The owners are noted as extremely nice, helpful, and knowledgeable, often providing good suggestions. Employees are described as super helpful, amazing, very polite, and knowing their stuff, contributing to top-notch customer service. Many feel the prices are reasonable. However, some reviews point out that items can be oddly priced, with quality versus cost not weighing out, and a lack of consistent availability for many products. The store's policy of no returns or refunds is a concern for some. The checkout process has been noted as potentially error-prone due to an old-fashioned register, a small counter, and a lack of posted pricing on many items. While some find employees very helpful, others feel they are not super helpful regarding product knowledge or location. The store's limited operating days and hours are also mentioned. Overall, many customers love the place, give it high praise, and plan to continue shopping there for its extensive selection and helpful service.
