Ross Dress for Less is a popular discount retailer offering a wide range of branded products for the family and home at 20% to 60% off department store prices. The store has a large selection, but customers find the layout can be confusing due to the abundance of aisles. The staff is generally described as friendly and helpful, though some customers have reported instances of rude or inaccessible employees. While the store is clean and offers the expected discounts, a few reviewers noted frustrations with the inability to use shopping carts outside and the requirement to have employees retrieve items from locked areas, such as the bathroom. Overall, Ross Dress for Less provides a decent shopping experience with great bargains, though the customer service can be hit or miss.
