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August 2025 by Asia Hamilton
What a joke today august 24th I watched the guy drive past my house and mark it as not able to access… I have a few stairs to walk up is that are the drivers that pathetic they can’t go up like 5 stairs! Do better worst delivery service in coosbay ever! Also edit to add no way to directly call the store ! They don’t care about our concerns
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June 2025 by Ryan Coffaro
The manager there was so rude to me after they basically stole my money. I will always go to coos Bay to do anything mail related. Y'all are rude as hell and we're not helpful one bit. Glad they are getting rid of the manager now. Lady needs to take a class in customer service or get a different job.
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May 2025 by Devin Clark
Lazy delivery drivers who lie about packages being attempted to be delivered multiple times, citing odd reasons that aren't factual (gate closed and locked, there is no gate, dogs on property, they are neighbor's dog fences into the neighbor's property.)
Ultimately I decided I will not use USPS here again. We have gotten packages from them fine before in the future, I'm sure it's just some lazy asshat.
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April 2025 by Dawn “DawnieRe” Pierce
Works great!
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February 2025 by Tina Powers
Always helpful and polite.
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December 2024 by Julie Siestreem
Welcoming, efficient, kind services!
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December 2024 by Karleen Peterson
This post office has the nicest postal workers. They are so helpful. I had to mail an odd shaped package and had no idea what I was doing. They jumped in there and told me what I needed and really helped. I was also pleased at how quickly they got through the line. This post office didn't seem as busy as some other ones. I liked that. Thanks, guys!
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June 2024 by Sean Lloyd
I've never written a review, but since the Postmaster doesn't seem to care, and the offices above are nonresponsive, it seems like other people should be aware.
I would say that this office has been completely worthless, but that would be giving them an undeserved compliment.
Throughout the time I've lived in North Bend, I've had my packages not be delivered for the following reasons:
-"No Secure Package Location" I've indicated a suitable location for the drivers five, maybe six times at this point. This has never been an issue for UPS, FedEX, or Coos Bay Transfer.
-"There's no turnaround, so we couldn't deliver" The driveway is roughly 50' long, and plot twist - there is a turnaround. Their contract indicates that they shall walk a 'reasonable distance' for delivery. 3 Requests to the Postmaster for a copy of the contract have been ignored. Again, no other agency has ever had a problem. Eventually, they agreed to leave packages by a tree, since 50 feet of 8% grade was simply far too arduous of a journey.
-"No safe location for packages" Indicating the two tail wagging dogs on the porch, who were completely gated in, and the space they usually leave packages in front of the gates wide open.
-"No secure location" This time, I called and it was because the rural carrier got in a car accident. Fair enough, but leave a notice that reflects reality and simply delay the delivery instead of putting the responsibility on me to pick up the package.
-"Package Delivered!" Oops, that was a lie so that they wouldn't miss their internal benchmark. Package was in fact not delivered, so I spent hours trying to figure out where it may have gone, until it was actually delivered the next day.
-"No secure location" This time, I called and it was because they were out too late delivering packages and didn't have time. Yes, that was actually the excuse, and again, fine, but don't put the responsibility on me to come and get it.
-"Vacant Address" When using my new address just down the road. When I inquired, you evidently need to come into the office in person (this cannot possibly be done over the phone) and tell them that yes, you did in fact request mail to be sent to this new address. I was not asked for any identification, so I have a hard time discerning why a phone call wouldn't suffice? I was also informed that the rural carrier "rolled his eyes" and agreed when asked if the mailbox location was okay, despite being placed to their specifications. Perhaps a large red, flashing arrow?
-"Mailbox Full" Again indicating that I need to come pick it up. Well you know, it's a package, so I'm not terribly surprised that the carrier couldn't fit it in the mailbox, but at this point, I'm not surprised that he would have tried. When I called, my sixth phone call was finally answered, and the Postmaster informed me that the package was so gargantuan that they could not fit it into the rural vehicle with the other packages on the first day. When notified, I immediately requested it be delivered on the next day. It did not show up the next day, which led to my phone call. She tells me that it would take up over half the vehicle, so they'll need to wait for a slow day, or I can come and get it. They know that people pay for them to deliver it, right? Keeping in mind here, the package is a dirtbike helmet and boots. Once I can commission a lowboy and a crane to tow this monolith of a package to my house, I'll be sure to update with a photo.
So judging by other reviews, this is a popular sentiment, but I wanted to let everyone know that if you'd like your mail delivered, you're going to want to pursue a route other than the local USPS, particularly on
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April 2024 by Lovey Turner
Depending on who delivers, one mail man wont even attempt to deliver anything that wont fit in my mailbox. On Saturday I finally caught him leaving the orange slips saying I could pick up my boxes "Now" (the post office is closed Saturday for some reason)- because he didn't even have them with him. He didn't even attempt to bring me my mail and drop it at my door(which every other carrier does). I work out of town so its difficult to get to the post office during the week to pick any parcles he just decides not to deliver. I've talked to someone inside once and she said shed investigate and call me back. That was two months ago. Worst service Ive ever had with a post office. Ever.
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December 2023 by Jana Harmon
Our mail carrier knew we were home and knew we were waiting for a Xmas gift. She will honk for the neighbor who's a friend but left a tag in our box and now gift will have to wait till Tues. Not very good customer service if you ask me. Not to mention she's very rude
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December 2023 by Dennis Hart
People at the post office are great....the automated phone sucks
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August 2023 by Bean S.
Didn't deliver my speaker box because "mailbox is full". Well, it wasn't... even if it is a big mailbox it still wouldn't fit.
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May 2023 by Tiffany Chambers
One very early morning few months ago, all the drivers and employees came out to yell and honk horns to wake people sleeping in their vehicle. It was so rude and early
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March 2023 by Clayton J.
Our mail lady has been there a long time, but cant fit all the mail for her route in her tiny little car, so sometimes I have to wait until the evening to get part of my mail or some of my packages. Then we get excuses like, Not all the time do we deliver it, sometimes other carriers do. instead of living up to say she made a mistake. when its wet and rainy out she will put the mail directly on the ground to stage it. and atleast once a week my neighbors have to bring me my mail or i take them theirs. I have even gotten mail for a residence more than 3 miles away. No matter how many letters I send, nothing changes.
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January 2023 by Roger McIntyre
The Post Office here in North Bend is a convenient place to take care of all your postal needs.
