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February 2025 by Eric Stevens
Went into the North Plains branch at 4 o’clock in the afternoon one hour before they closed needing to switch my sons parental joint account into his name and get a debit card since he just turned 16 and got a job and started driving. There’s four people working there and as soon as I walked in and told them what I needed their responses is, we’re shortstaffed and we don’t have time to make your transaction today. Please make an appointment for another day. After getting off early and Having him drive 20 miles out of his way to meet me at the bank early so we had ample time to get this taken care of. It’s frustrating.
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July 2024 by John Strode
Has no ability to do a wire transaction after switching to umpqua after 8 plus weeks in business.
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February 2024 by Michael Stephens
I withdrew $1400 from the ATM at this bank, but the machine only dispensed 20s so I went inside to ask them to exchange it for $100s.“Do you have an account with us? No? Well then we can’t help you because the Feds may think we’re helping you launder money.”Seriously? Had they asked, I could have shown them the receipts from their ATM machine, the debit card I used, my drivers license (with a home address one mile from their bank), and I could have even shown my Definitely-Not-A-Terrorist Global Entry ID.The fact is, they COULD have exchanged my cash, they just didn’t want to be bothered.I have to pay $3.50 every time I use their ATM, the least they can do is give me the option to withdraw larger bills.
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October 2022 by Kristin Bowl
Everyone is so friendly and helpful here. Nice have a small town bank that knows you AND is involved in the local community.
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March 2020 by Antoni Gaska
Good. No complaints
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December 2018 by Ryan Van Domelen
Very friendly staff!
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November 2017 by casey dennis
Its ok
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September 2017 by Kevin Mapes
The employees and management here at the NP branch are awesome. They greet you by name, they are fast and helpful. Chase, US, Wells and the corporate giants are out of control with their fees. These local guys are here to support and take care of their neighbors. Our family is very happy banking here.
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April 2017 by Katie Mutschler
The manager with the large curley hair at this branch is rude, intrusive, judgmental and butts her head into your business. What you do with your money and your account isn't really any of a the employees business. This woman needs to mind her own!
