Metro by T-Mobile, located at 16220 SE McLoughlin Blvd, offers unbeatable prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, who are dedicated to providing excellent service. Many have shared positive experiences, highlighting how employees go out of their way to assist with phone issues and plan setups. For instance, one customer was relieved to receive a free phone and an affordable plan during a stressful time, while another praised an employee for resolving a texting issue after multiple calls to customer service. The knowledgeable staff, including the new manager, is often recognized for their support and ability to answer questions. However, some customers have mentioned that the website could be improved for ease of use, particularly for checking billing information. Overall, Metro by T-Mobile is noted for its excellent customer service and commitment to helping customers find suitable solutions for their mobile needs. For more information, customers can call (503) 446-4810 or visit the store today.
Metro PCS has great customer service was greeted at the door Koda was very nice helpful and informative with my son's phone one of the best phone representatives i had in a long time
July 2024
My phone was NOT sending text messages, EVERYTHING else worked, I started a new job and NEED my phone, I called customer service 5 times and they did not solve my problem SOOO I went into the store and CHRIS apologized and did not let me leave until my problem was fixed. THANKS CHRIS!!
July 2024
Chris handled business very well, he got me set up with a new phone in no time and was very friendly.
