Metro by T-Mobile, located at 16220 SE McLoughlin Blvd, offers unbeatable prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, who are dedicated to providing excellent service. Many have shared positive experiences, highlighting how employees go out of their way to assist with phone issues and plan setups. For instance, one customer was relieved to receive a free phone and an affordable plan during a stressful time, while another praised an employee for resolving a texting issue after multiple calls to customer service. The knowledgeable staff, including the new manager, is often recognized for their support and ability to answer questions. However, some customers have mentioned that the website could be improved for ease of use, particularly for checking billing information. Overall, Metro by T-Mobile is noted for its excellent customer service and commitment to helping customers find suitable solutions for their mobile needs. For more information, customers can call (503) 446-4810 or visit the store today.
Holy shit this guy saved my ass, yall want to see Rob when you go in, this guy solves problems 👆 I had the most random issue and am still able to go get my car checked out 😅
June 2026
My girl and I were in the store and Rob helped us out Saturday and Sunday. He was so knowledgeable and a pleasure to work with. Derek and Becki
July 2025
She didn't charge the full amount I owed. Questionable competence.
