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March 2024 by T M.
We are from out of the area. Called to confirm rentals. Ended up with snowshoes on a friday, and came back the following Monday to rent again. Friendly, prompt service. My only complaint is id wish they would open sooner than 9am.
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October 2023 by J S (DJ ŌNÉI)
What an amazing place to spend your hard earned "cash" the banks may not have when we all ask for it, on that day! In other words, if you have money, are in Oakridge, Oregon on ANY day, go to Willamette Mountain Mercantile and spend it! A wide selection of quality camping, cycling, outdoor enthusiast gear at competitive prices? Check! Amazing staff? Check! A wide selection of bikes with expert service and lightning fast turnaround time when you have it performed? Check! See! If you want to check all the boxes for a business that doesn't just have one thing on their mind, (your money!) you have got to check this place out! Thank you Willamette Mountain!
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October 2023 by nneariah
Couldn't ask anything more from a bike shop. Super friendly & knowledgeable staff. Very well stocked at great prices & always eager to help. I highly recommended them.
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October 2023 by Andrew Jensen
Awesome awesome shop! Our friend broke their bike early and the day and they got him back up and running before the second shuttle. I would highly recommend!
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September 2023 by Aaron S.
This is the BEST mountain bike shop I have been to and I go to a lot of bike shops. They are so accommodating and laid back. Really friendly and funny. Service is quick. Marcelo and Olivia are so engaging. Great bikes to rent and all the makings of a great shop. They are so willing to do any adjustments to make the bike just right for you. Can't recommend highly enough.
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August 2023 by Kyle
Had issues with my brakes, the got me in and fixed before my next shuttle. 10/10 would recommend to anyone. They even had a demo prepped just in case they could not fix in time. Big shout out to the crew there on 7/29/23. From the orange YT guy.
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July 2023 by Jerry C.
Fantastic customer service and detailed knowledge of the local roads, gravel roads and mountain bike trails. Merchandise is top quality, mechanics are experts. This place has a great vibe. Make sure you stop in even if you aren't staying in Westfir or Oakridge.
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June 2023 by Liz Davison
Great shop for biking and some camping supplies. Super friendly staff and you can get national forest passes there and other fun knick knacks.
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June 2023 by Jacob Cookson
Fantastic bike shop and top notch bike rentals! We have rented from them twice both times their customer service and condition of the bikes has been awesome!
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June 2023 by Michelle Bhear
Skip the visitor center! This store has it all! We came into town spontaneously after a day of climbing at Smith Rock. We walked in to the store and were greeted by several employees. Marcelo spent so much time going over the map and recommending biking trails and some hiking trails for this non biker (for now). He even recommended several campgrounds! We did not even buy anything but we will absolutely on our next trip to Oakridge! We were made to feel like long time customers and I may even try a rental next time in. Don’t pass this store up!
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June 2023 by Andrew Rios
What a great find!! We showed up in Oakridge on our way home from Smith Rock to check out the mountain biking scene for the first time.When you go into the store you know you are with your people, people who love the mountains. Not only did we learn allot about the area but now I know where to go when we need to rent a bike or get supplies when we come back to Oakridge. They also have good deals on bikes to purchase. Defiantly worth the stop.
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June 2023 by Jamie L.
I had a fantastic buying experience at this shop recently. The staff here is freaking awesome. The vibe is on point - these folks LOVE to ride and they live in the right place for it - and you can feel it right when you come in. I came to Oakridge and demoed a bike for the day, had a great time and wanted to make an offer on the bike. Olivia and Marcelo discussed it for a few minutes, made sure I had a nice cozy, warm garage for her forever home, and then ultimately said 'hell yeah, let's do it!' But then Marcelo went above and beyond on some quick maintenance to get the bike ready for me. Working after the shop's closing time, he put in an extra hour of maintenance on the derailleur and rear wheel to make sure it was absolutely perfect while I got to shoot the s*** with Olivia. That extra service made a lifelong customer out of me. Not only did I feel like I got a fair deal on a great bike, but the customer service & experience was just top notch So thanks, y'all! I will be back. - JL
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June 2023 by SS Sean
BIG SHOUT OUT to this bike shop!!! Wow! I came into town for a Cross Country MTB race on Friday, after pre-riding the course, I broke a spoke. I drove down to the shop and they were the most helpful shop I have EVER been in. Marcelo was my mechanic. He was obviously very experienced and extremely willing to get the job done on short notice. I knew right away he was the man! Not only did he fix my wheel, but he checked out my whole bike, replaced my brake pads (totally needed!) and even recommended someone local to help me with my truck (as the wheel was about to fall off!). His friend also dialed me with a speedy repair, which was a miracle given the situation! I couldn’t be more thankful and/or recommend these guys any higher! Nicest people here ever!
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June 2023 by Caitlin McHugh
Great place to stop for any mountain bike or outdoor needs. The staff is friendly and knowledgeable! They’ve got some great local knowledge and artsy products.
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June 2023 by Morgan Dykshorn
Awesome bike shop with super friendly staff, they got us set with all the little things we needed and have a great selection of bikes and gear
