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July 2024 by Krystal Marble
The staff is super nice and very helpful, the only thing negative I have to say is how long it takes to get something delivered after ordering online, but other than that we love everything else and will keep ordering things we need.
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June 2024 by Joyce Guinn
I love Aaron's in Ontario.The manager has always been kind, curtious, and helpful. JASON and his crew are awesome. I recently had a call from Brittany who let me know about in store offers and extended a warm welcome to come in and browse around. Aaron's is the best because your business is only as good as your team, and,
Jason and his team are the BEST!
Keep up the good work Aarons!
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May 2024 by Ruby Wrenfrow
Great place to work with
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April 2024 by Aug V
Very fast delivery. Great communication no issues what so ever! Great service
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April 2024 by Justin Hunt
so for the most part I understand where store like this come in. my wife had bought me a laotop from here for christmas because she coould not afford one outright and we had done bussiness with them before. Having it set up by one of the employees there. However when my wife got the laptop it was set up by the stomre manager Jason and it was a nightmare from the gate. He set the laptop on one charge, the protection on another and the aarons club on another, causing her card to get locked up every month for suspicious activity. I tried to talk to Jason a couple of times about the issue and tried to resolve it and he was less than helpfull tellling me that it was a bank issue not how he set up the lease. finnally figuring out that I could go online and take the ez-pay off my account myself because he would not I also removed all cards from their system. Later on my wife was having issues recieving her paycheck from her job. we called and spoke to a woman down there and she was very helpful in letting us skip a payment. as she started a new job and we explained the situation to Jason about getting things caught up with them and other bills, Jason was very pushy about getting money from us that we simply did not have. after doing research on my own again i found out that we actually were covered under the Aarons club membership. when I spoke to Jason about it I explained my distain for the fact that we pay for this club and we easily qualify for it he stated there was to much paperwork for it and that if we could make 1/2 a payment he would extend out the payments. what he did not tell us is that he wanted 1/2 a payment on the 2nd then another payment on the 3rd and then then that months payment on the 5th. (way to extend it out and help your customers Jason)! after this I had informed Jason that i will no longer deal with him and his shady ways. that i would happily deal with anyone else there. I even informed his corporate office of this and they informed me not to speak with him. since then Jason has added our account back to ez-pay ignored his corprate office and continued to call and harrass my wife and I and tells me that "if we want anything done we will deal with him". the man is a bully and i do not recomend this store to anyone. If you need to use Aarons please do yourself a favor and drive the 1/2 hour to nampa and use that one.
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April 2024 by James Michael
Awesome store and great people very professional and helpful. They always go out of their way to make sure you are satisfied. I wouldn’t shop any place else
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February 2024 by Amy Cavazos
Great people great service coming back soon
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January 2024 by kathy sutherland
Manager sends guys out to take pictures of products that are messing up. But will not fix them.My refrigerator sounds like 747 trying to take off. Over a 1000 for it and I can hear it in my bedroomThen furniture that are messed up bent legs ripped then Resewien.
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November 2023 by Jonni Beaver
I called an they found exactly what I wanted.. everyone was very kind an helpful. An the delivery guys were amazing
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November 2023 by Midori Miller
I had been renting from them for 18 months and never missed a payment then ran into and issues and couldn't make the payment so JASON would start calling before 8am and demand that I tell him my personal business and call people and places for money. So I tried to get him come get the items and all JASON would do is say let's wait and see if things change even tho I said they wouldn't. So he waited until after my renewal date to pick up. 2 items where 2 days past the due date and 1 items was picked up the next day and he told me I owed for the month they picked them up even tho it was there fault they weren't picked up before the due date. JASON would call every hour for an update. He has even let people get 6 months behind. Cause people don't answer his calls and used me as a reference so JASON NOW HARASSING me about them and said he (Jason) wouldn't stop calling until he gets money from them. Be wear he demanded a refrigerator be picked up from one them and it was so full cockroaches they chased you like an army. He didn't care he wanted it back. He took stuff back then told me there stuff is non sellable but they still have to pay for it. He always threatened legal action. I will never ever recommend this store anyone. Not even to my worst enemy. Knowing they take stuff back to resale after being full cockroaches I will never rent there again. Don't like being harassed. They stock you too. Jason has employees set out side people's houses after hours and after then just been there pick up stuff. Very rude staff. Best one I ever talked with there was Cassie. They say they will have Jason or Jesus call you and never do. ???????
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November 2023 by Ashlynne Pondelick
Jason at Ontario Oregon Aaron loves to take back cockroach invested stuff and resell it so if you buy something and get cockroaches you know why but I literally have a rug with a little bit of dirt on it and got told I couldn't clean it to send it back hopefully they get shut down I don't recommend them go to rent a center at least they are better and won't harass you especially at stores
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November 2023 by JimmyTina Patterson
They are so easy to work with
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October 2023 by Joseph & Carolyn Avalos
This store has provided us with the worst customer service by being rude and sarcastic. Don’t buy the Aaron’s warranty plan because they will not stand by it. We kept the Aaron’s warranty plan on our washer after we paid it off. Our washer is broken and they won’t honor it.
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October 2023 by Fuzie One
Delivery was on time. Guys eli and Jordon was great. Cassie in store person was very helpful
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September 2023 by samantha shock
If you're lonely and like the harassment it's a great place for you other than that I wouldn't recommend it to anybody I absolutely hated the harassment they will call you and bug you just because they have nothing better to do with their time the junkies and homeless in this area show more respect then this place
