The Home Depot in Ontario, OR is a comprehensive hardware store that provides a wide range of tools, appliances, outdoor furniture, and building materials to the local community. While the store may occasionally face challenges in inventory management, the dedicated staff is generally helpful and willing to assist customers with their projects. Customers have had mixed experiences with the store's offerings. Some have encountered issues with pre-planted tomato plants, where the plants suffered from pests and poor health, despite the customers' best efforts to care for them. On the other hand, a customer who purchased a Cub Cadet Riding Lawn Mower had a positive experience with the store's customer service, although there were some initial challenges with the mower's setup and access to the necessary manuals and keys. The store's parking lot layout has also been a point of contention, with some customers finding it challenging to navigate, especially for larger vehicles commonly used by do-it-yourself enthusiasts. Additionally, a customer has expressed frustration with the limited supply of certain items, requiring them to travel to a different location to find what they needed. Overall, The Home Depot in Ontario, OR aims to serve the local community's home improvement needs, but there is room for improvement in inventory management, customer experience, and parking lot design to better meet the diverse needs of their customers.
Honestly haven't ever had a bad experience here they've always been very good to work with for me. Costumer service has been really great with me on returns if there's an issues and helpful with information ove needed. Sometimes staff is a little hard to find but it's not a small store.
July 2024
Needed a tool box for my sons barber shop.. They had them ready to go
June 2024
To be honest, sometimes it's difficult to find what you need here but there is usually someone to ask and get help from. Still love browsing and looking though!
