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June 2024 by L Slzr
Have had some issues with two packages in the past month. While it is not anything this location is causing, I have relayed my questions to Omar and William. They are AMAZING. The first incident was a delay on shipping to another state from me and Omar and William did their best to give me information that I could not see on the typical tracking system look up. They were on top of it, and even called me every few days to give me updates even if there was none to give. They have gone out of their way.
Another error occurred this week where I shipped a package to another local resident, they’re fresh to the neighborhood so the “package was returned to sender” so to the route carrier knowledge, it was vacant. I spoke with William and he was able to reassure me that they will get it en route today (the following day) and was able to confirm that the address is now occupied and we are all set.
It’s the little things they do that mean so much to us, maybe just me. But they are exceptional employees and very kind.
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April 2024 by Carmen Broesder
I'm autistic. I was given misinfo and my mail was returned. I vocalized a panic attack and the guy up front was so understanding. I avoid places like this and it's extremely painful for me. He talked me through it. Helped me. Was always kind.
While i was having a rough time, he made up for it all. Thanks man.
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December 2023 by I
Cant read numbers lol
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December 2023 by S0000 T
These guys really take the cake for federal employees. Never met a lazier worthless set of helpless employees in my life! Do yourself a favor and take your mail to a homeless guy down the street you'll have more success
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December 2023 by SNP Dummy
Horrible Management/ POST MANAGER IS LAZY & says he will not look or track my packages even tho it’s his JOB DO NOT GO HERE
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December 2023 by John Raisin
Horrible Post Office Manager SAYS HE CANT TRACK A PACKAGE EVEN THO ITS HIS JOB & be doesn’t want to check PO Boxes
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October 2023 by B. D.
REPEATEDLY return my son's mail to sender. The address is correct, it's not a forwarded address. The sender doesn't know why they're being returned and neither do i. Very frustrating.
We get his mail half the time. So one driver is returning everything instead of delivering it, and that's frustrating.
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September 2023 by Bambi D.
REPEATEDLY return my son's mail to sender. The address is correct, it's not a forwarded address. The sender doesn't know why they're being returned and neither do i. Very frustrating.We get his mail half the time. So one driver is returning everything instead of delivering it, and that's frustrating.
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June 2023 by April Sheen
Quick friendly service.
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May 2023 by Dawnya Keary
The guy I was talking to was nice and very helpful. Thanks for having great people to deal with.
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May 2023 by Lynn
The guy I was talking to was nice and very helpful. Thanks for having great people to deal with.
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December 2022 by Sidney Alvarez
Every time I go to the post office to drop something off, the parking lot is full and there are no places to park. This last time I drove around the block 10 times and still nobody left the parking spot. Finally I parked down the road a ways and walked, only to find that there was not one single customer in the post office. This has been an ongoing problem for years and I have suggested before that they put up signs at each of the parking spots in front of the post office saying “for post office customers only. All others will be towed.” Please do something to help customers out in this issue.
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August 2022 by Irish Mama
Staff were very nice.
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January 2022 by Chaplain Vince Rhoades
Best customer service experience I've ever had visiting the USPS Office in Ontario Oregon. Both customer counter representatives named Chance and Jessie provide me with friendly, courteous, and professional customer service.
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November 2021 by Kole Pack (CharKole)
Great post office. The crew always tells me if there is an issue with my package and instead of shipping them back to me they fix the issue and send them out for me. I redirected all my outgoing from Payette to this location.Great customer service!
