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April 2024 by Mindy P.
I went there to get a new phone for my son. We thought we had a great rep helping us. Turned out, Nicholas S at this store lied to us about how the old phone would be eligible for a trade in if we got the cracked screen fixed. We were ready to stop the purchase and do that first. He told us we didn't need to wait. We could but the new one first, then do the repair and trade in within 30 days. Turns out, once a new phone is on the protection plan, the old phone is no longer eligible to fix. THEN it turns out the phone itself is not eligible for trade in anyway. Really nice way to screw over a 17 year kid!
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February 2024 by Jennifer Liss
Great people!
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February 2024 by Madison Odell
Nick was super helpful and was able to help us update our plan and get us new watches!
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February 2024 by Elizabeth
Kirsten was amazing!! Took her time and made sure I was 100% before leaving!!!! Give this girl a raise!!
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February 2024 by Beth S.
Nixne did a great job at helping me with my upgrade to a 15 pro max! She was very personable too!
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February 2024 by T
What a wonderful experience. Nick was kind, efficient, and answered all my questions with patience. I highly recommend this store.
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February 2024 by Alana Bisenius
Nick helped us upgrade our phones and was knowledgeable and helpful. Good experience!
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February 2024 by David Peterson
Nick did a great job!
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February 2024 by Mackenzie Pentico
Nick is a wizard. Very helpful! Give the man a raise! It’s almost like he’s been working here 10years!?
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February 2024 by Lynn Sanchez
Nick really helped my husband, David, and I by moving from Verizon to AT&T at the OC location next to Shari’s restaurant. He was patient with me as I had a lot of questions so I could answer understand the plan we were opting for. Great customer service and friendly rapport. Shared he moved from Waikiki just a few months ago as we shared how we have considered moving there. Go see Nick and Lillie! Thank you! Lynn & Dave
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February 2024 by chester friendly
A tax, it takes me forever with my fingers, okay, so it's. What Nick and 9 for superhelpful and I appreciated their help a lot? I would love to buy them a coffee or whatever so until you can't leave them a tip. But they were super helpful. Thank you for their help.
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February 2024 by Aiyana Tran
Great customer service, friendly and efficient. Nick was great and entertaining!
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February 2024 by Tuyen Tran
Nick is an amazing associate! He made getting a new phone very amusing and wasted no time getting us in and out of the door. If I could I’d give more than 5 stars!
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February 2024 by Karla Tackett
Nick did an outstanding job. He made sure I was taken care of quickly and effectively! Thanks Nick!
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February 2024 by Alanmarie Designs
Nick did a great job helping us with several issues. We had an issue with the SIM card & AT&T corporate “fraud dept” made it very difficult. Thanks Nick!