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December 2023 by Peter Vattiat
I went to this location to have my Iphone 11 battery replaced. The agents were friendly enough and offered to have my phone battery replaced within an hour. True to their word the phone was ready in record time. However there was an Apple warning on the settings app that a non recognized battery was in the phone and that I could expect to have issues. I inquired with agent and he explained that there should be nothing to worry about and that the warning would go away in a day or so. I went home and started looking up what happens to phones with unauthorized batteries and became concerned. The articles also said that the warning would never go away and that there were no known ways to delete it. I went back the next morning and the same agent told me that the warning would go away in a few weeks. The very same person who told me the previous day that it would go away in a few days. My error was that I wanted to return the battery and take the phone to an Apple store for service. Batteries Plus obliged my request, removed the battery and credited back the charges made to my card. When I got to Apple the repair department said that the inside of the phone was damaged beyond their willingness to work on it and declined to help me. The end result was I had to purchase a new phone The only thing I can offer to anyone considering having the Iphone or other electronic devices repaired at batteries plus is to be aware of the possibilities of voiding any product warranties associated with their devices. Also it would be reasonable to have the sales people at Batteries Plus provide accurate information about their workmanship and the consequences that might occur when using non Apple approved parts.
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November 2023 by Joshua Kauffman (JoshuasRealLife)
Friendly and great service. Got the lifetime battery replacement on all of our key fobs.
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October 2023 by S L.
Have been here a few times for batteries, and have been pleased with the prices and customer service. Recently needed some D batteries, and Batteries + was about half the price of Fred Meyer. Plus Batteries + always has coupons.
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August 2023 by Eric King
Store manager was very unhelpful and unwilling to accommodate my simple requests all for a very obvious warranty issue. I’d highly recommend going to one of the other locations.
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August 2023 by Jerome L.
I was going to have my phone repaired here, but when I questioned why I had to prepay for services, I got my ear chewed off. Why am I going to pay $80 for services not yet rendered? And when I said I was going to pass, I got yelled at that any store will make me pre-pay (not true) and hung up on. This person needs educated on how to handle himself on the phone.This review was posted immediately following the call at 3:00pm.
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July 2023 by Mike Perry
If you buy a battery and it goes bad during the warranty period, be aware! They will hold it for 3 days while they test and charge it. Wasting your time. At least at Autozone they trade it out right then and there. Batteries Plus lost my future business.
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June 2023 by Keri Wehage
I went to the Oregon City Batteries Plus and dealt with Chris, I was having trouble with my key fob, the alarm kept going off randomly, all hours morning and night. He tested the brand new batteries I had just purchased, and found out that they were completely dead. Chris put in a new set, and by deduction found out that the fob no longer works. It was a relief to finally have an answer to my troubles.Chris went above and beyond what I expected. I hope the company reviews this post so he can be recognized as the outstanding employee that he is. Thank you Chris for the exceptional service.
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June 2023 by Sonja M.
I had never noticed this batteries plus in Oregon City, but stopped in one day with a battery problem.Michael was very helpful and thorough.He explained everything clearly,tested the batteries,and even walked outside to talk to my friend( older,couldn't walk) and tell her what he had done,and what to do.I couldn't be happier with the professional,friendly service and will definitely be back.Thanks again Michael,tell your boss to give you a big raise!:):)
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June 2023 by Aaron Sleeper
Kevin was outstanding and quickly fixed my phone when I thought it was broken for good. Highly recommend trying them before a phone company store! Lots of other great services as well.
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June 2023 by Justin Robinson
Chaz just saved my day! Seriously if you are having any type of issue with your iphone this is the place in oc to go! Ask for chaz you will not be dissapointed! Thanks again chaz you helped me big time today ?
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May 2023 by Jarrod Lyman
I was convinced I needed a new charging port for my phone; I had cleaned it multiple times to no avail. I called to set up the appointment and spoke with Kevin. He had me come over to set up the repair. Before that he took a look and using a tool that's much more effective than the toothpick I used, got a lot of gunk out of the port that now works as good as new. He could have still done the repair to get money, or he could have charged me for his time then, but nope, not a dime. Incredible service, friendly and helpful. The next time I need any of the services they offer, I will go out of my way to use this store.
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December 2022 by Neil W.
Yeah, Oregon City is finally cool enough to get a proper battery store.The day before Christmas, I picked up a new motorcycle battery and it was super easy. I ordered it online the day before and their website was quite nice.When I went to pick up the battery I was greeted soon after entering the store (the ice was still melting on the roads) and the gentleman was very helpful. He was also very knowledgable and had worked at other Batteries Plus locations so that was refreshing to see. I told him I was here to pick up a motorcycle battery an he said "oh, you must be Neil, your battery is up here by the till.I tested the battery once I got home and it was delivered with a full charge and it had all the cold cranking amps that it was rated for.When I brought the battery core in 90 minutes later I got equally good service. I also picked up a watch battery and this gent seemed to know lots about this subject area too.
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December 2022 by Louise B.
Across from Clackamas CC and in lot of WinCo just happened to call B+ on the off chance they stocked a car battery for a Maserati SUV. Chaz confirmed they did so we did a quick U-wie to save $35 that the other local business down the hill on Molalla $285 or $412 (super rated) quoted, And there was a $10 coupon in the local business guide I never seem to use but carry monthly back and fore to recycling bin haha. Car Batteries it turns out can be kinda expensive. Having paid a combined $700 for a few sports car batteries over the last couple years from the other Exchange, I asked if they had any discounts for repeat customers. NADA. Thus, a 2nd reason for the turn about to try B+.Chaz was a super nice guy, let me use their restroom behind the office (very clean btw) and figured out how to unbrace a tricky battery casement for the Mazi. He did misplace a non-essential plastic collar for the terminal bc hey it's a lux car that needs to look just right too haha but we are very happy with the product.Speaking of which, it's a Duracell... know they are great for running annoyingly loud noisemakers under the Christmas tree but we'll see how the Energizer does for a real car :D... Has a 4yr warranty with new replacement if battery is not failty. B+ tracks through your account/phone#, so no additional supporting docs needed should you need to revisit , but should also last 6-7 yrs he said. Did a quick check online to ck reviews and noticed B+ has a 20% discount if you bought for pick up with Free install. So the $249 was down to $231 and when the online order popped up on store screen, Chaz saw and refunded me the $22 Core charge, as he had taken the old battery out (recycling charge if not returned as they can rebuild the battery apparently) so $209 out door.Wow Total $$avings $76 today!! K-ching $$ thanks you Batteries Plus!! The store had some cute animal visibility LED collars and tags, car wheel lights and cell phone accessories, omputer battierirs as well as bulbs for holidays/candelabras. Oh and being a real estate broker noted they also carry 2in1 CO and Fire alarms as well as stand alone for those last minute inspections and appraisals!Very happy to have saved $76 today esp before the holidays but is there ever a good time ha ha... still didn't use that Local Business Guide/Coupon lol but it did direct me to sizable $avings, and will report back if issues! Merry Christmas!!
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October 2022 by Kristin Hilton
iPhone users beware: they are not using authentic Apple parts, and they don't tell you that until AFTER you have them do the repair. I had my battery replaced on my iphone 11 pro in July of this year and 3 months later, my phone is acting like it doesn't have a battery in it. There was an error message in my settings immediately after replacing the battery and it said there was an unknown part in the phone and it no longer showed me the battery health. I called the store and asked what this is about and they said "yeah, we don't use Apple parts but the error will go away after a couple weeks." It took a month to go away, but I still never was able to see what the battery health was, so essentially they could've installed an already faulty or used battery in my phone and I wouldn't know. I think they did, because it's only been 3 months and my phone keeps turning off at 80% battery and it's acting the way it acted before I had the battery replaced. Wish I would've saved myself the waste of money and headache by just going directly to Apple. It seemed like the cheaper option initially to come here, but it doesn't save money if I have to end up going to Apple anyway. Ridiculous.
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August 2022 by Mike Jones
Great place to go to get your electronics fixed and prices are very affordable
