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March 2024 by Lori G.
I went to Home Depot to check out washer and dryer's. Steve Allen in Oregon City, was amazing, and patient with me with all the questions I had. He is so knowledgeable about the appliances. We are getting it delivered in 4 days which is so appreciated, so we don't have to go sit at a laundromat! Good price too ! Highly recommend! Home Depot is lucky to have Steve Allen!
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February 2024 by Christian R.
Worst customer service and is very crowed with folks that don't know what they want. Very sad place
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January 2024 by Arthur C.
Home depot service and contractors will rip you off when you truly need help; like a water heater. Look somewhere else and keep your money.
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January 2024 by Habibi T.
I came here to dine and dash. Waiters did NOT allow to even get out the door before taking me down. Many options for picky eaters like myself. Many items were heavily overpriced however. Waiters were often not able to assist me with my questions though. Even though I wasn't able to book it out through the door. Loved it here!
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September 2023 by Max T.
I took two full laps through the store and two past the front to try and find a lumber cart. Couldn't find a single one. I tried to get what I could and get the lumber somewhere else, but the Home Depot app wouldn't load the QR for my account discount. had to abandon my cart and leave empty handed. Four different store employees asked to pet my dog, and not one of them offered help me find a lumber cart when I said I couldn't find one.
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May 2023 by Google user
Never a bad experience here at the home depot
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May 2023 by Randolph Slama
Never a bad experience here at the home depot
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May 2023 by Caresha B.
Terrible place to shop. They are not helpful at all! And the manager lady is very rude and doesn't seem to care about customer service at all. The customer service counter employees are also unprofessional.
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January 2023 by Jody J.
The Home Depot is my second favorite store behind Costco. A little history... this location was built on top of the old Oregon City Landfill. That's right! They filled it in and covered it. I've always liked this Home Depot... it is less busy then some of the others. There is always parking but lately it's been hard to get help if you need it. They are short employees just like everywhere else unfortunately. Returns are pretty simple here. I love the paint department! You can bring in a chip of paint and they say they can match it pretty close. Nice! In the Summer the garden department is wonderful and such a happy place. I think this one is bigger than most of the other Home Depot's I have been to.
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November 2022 by Mychael R.
Love the prices and the in store help, however I can't stand the crappy customer service they have on the phone meaning that it takes forever for them to answer the phone every single time I call and for that there lacking badly it would be nice when you call that you don't have to wait for 15 minutes plus for a simple question.For as many employees they have you'd think they could answer the phones quicker especially since most of the time when I am in the store there's so many of them just standing around doing almost nothing.
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November 2022 by Tony K.
Ordered a range from Home Depot online. Got an estimated delivery date and then got a call the day before with a 4 hour delivery time the next day. On that day the driver gave us a call and said he'd be here in 20 minutes. 2 friendly guys showed up and installed the range and hauled the old one away.Couldn't have asked for a more efficient experience from start to finish especially after the horrible experience we had with Lowe's.
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October 2022 by D. E.
A big difference btwn this location and Johnson Creek starts with a much better parking lot. Inside, it's seems the workers are a little more patient and friendlier? But in todays world, if you don't need it today, you probably can find better prices for the same or similar item online.
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October 2022 by Ryan S.
I was on the phone for ten minutes waiting for someone to answer the phone and I was hung up on!! Very bad customer service.
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August 2022 by Tagh A.
After calling and telling me twice that he will be here in 20-30 min to deliver my wall mount microwave, he never showed up. I called. Home Depot rescheduled for two days later. Next day while we had 911 crew at my house for my mother, he showed up unannounced and no prior call or heads up.I asked him to take the old unit. He said that he is not supposed to. I showed him the contract. He said it must be uninstalled. He said he does not uninstall. I told him I will do it has only two screws. He said he did not need me to sign the delivery and walked away and left the microwave. It took me 30 sec to remove two screws. I called HD to complain. HD told me that the unit should have been uninstalled. I asked where did it say where I ordered it? HD said you mark to move to another room. I said that's correct because the website gives me only one choice under HAUL AWAY, and charges $30. Why would someone move a wall mount cooking appliance from kitchen to another room? It is natural to assume under HAUL AWAY means to HAUL AWAY. In short, Home Depot customer support is no better and just as bad as their deliver. DO NOT shop any appliance from Home Depot.
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June 2022 by Kam M.
This store is an embarrassment to Home Depot and the community.Merchandise is haphazardly displayed and spotty. Employees seem to try to avoid customers, and when asked for help rarely show any interest or familiarity with products or placement.Recently, on 3 occasions, I found a product online that I was looking for with indication that it was in stock. On all 3 occasions I went to the store only to find ZERO inventory. I showed the associate the website indicating 31 on-hand. He replied "that means we're out of stock". I asked at what level of inventory can I feel confident coming to the store and expecting to find the product. He replied it's always better to call 1st.So I went to the website and ordered 4 for curbside pick up.My card was charged, but an hour later I got an email from Home Depot that the product was out of stock and they were reversing the charges.BEYOND DISAPPOINTING. I'm glad there's a Lowe's and an Ace nearby.