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March 2024 by Meghan Stansell
My tax preparer, Dorothy Richardson "Dotty", was outstanding. She found several things I didn't know about, let me know what I didn't need to pay taxes on and what to expect next year. Overall, great experience!
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March 2024 by Kristie Chilcote
did great job getting mt taxes done. Thank you
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January 2024 by Dan Hen
I love this oregon city location. Easy and better than turbo tax. Go have someone do it. It'll make ya feel better
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January 2024 by storme grace hodges
Great every thing!!
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March 2023 by Ronda Eakin
Amazing ?
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October 2022 by John Pribble
The tax preparer made mistakes attaching the electronic files from ADP at the office in Molalla Oregon. The office in Molalla was closed. After several phone conversations H&R Block failed to help us correct the filing mistakes.Very disappointed and will seek other sources for tax preparation.
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June 2022 by Mylicia Mailkoff
Quick, easy, amazing tax professional Emilie , overall great service
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May 2022 by Amanda Madsen
The team was super friendly and helpful. I would have given a 5 but we were called multiple different times to request our SS numbers. We gave this info three different times. Other than that, everything was as expected.
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April 2022 by Riley Smith
negative stars.I went in today to get help with amending my taxes so I could do the 'recovery rebate' option to receive my stimulus checks.I was told they could not help me amend my taxes if I only wish to receive the recovery rebate!I went home, went to the IRS site like told and there it says I have to amend my taxes from 2020. So, after a long frustrating time online I was finally able to finish, print and mail out my taxes. the main reason i wanted to file through H&R block was to have a e-file option since the deadline for filing is tomorrow.overall, I was able to add in a car donation + other donations and expenses. it says I should be getting back close to $10,000 from federal not include the stimulus checks. and $600 from the state. that's only for my 2020 taxes though. I still need to file for my 2019 and 2021. 3 hours doing the taxes by myself online and I only got 2020 amended .. it can be frustrating filing when you're not used to the process, I would have LOVED to have HELP from H&R block and not have been turned away.
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April 2022 by Della Fitch
I have always been treated with respect. I was also informed that I had to fix my insurance. So I won't be fined next year. I appreciate Michael fitting me in his schedule.
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April 2022 by Linda Carlson
I did not trust my skills in trying to prepare my own taxes. I wanted a professional, someone who is an expert in the tax field .
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March 2022 by A s
I set an appointment 2 weeks ago online and it got canceled without letting me know. Then when I called they said they had no tax pros that day and rescheduled me for today. Well, today I get a call an hour before my appointment from a private number saying "due to the weather our offices are closed". Then another call 40 minutes later from the office itself with a lady wanting me to reschedule. I called back and said I was able to Sunday since it's my only day off. I took a PTO day today since this is the earliest they could squeeze me in 2 weeks ago when they originally canceled. She said Sunday is busy and they don't have anyone. I said to squeeze me in and ask if someone can come in and she said we have an available appointment on the 13th ?!?!? The 13th of March... that's more than 2 weeks out. I'm not waiting a month to do my taxes. And on a better note there's no snow outside like she claimed. I live down the road from this location. There's no snow and it surely wasn't icy for people not to come in and at least work half a day. I was on the phone for less than 10 minutes and asked for her to remove my number from them if she's not going to help me and she hung up! Very professional! She just said go to the Gladstone location they have openings and the weather is better. Gladstone is less than 10 minutes away from the oregon city location. If the weather is better at Gladstone why would it not be the same in oregon city. If you're going to file your taxes in a timely manner this location is NOT it. Save yourself the headache. I hope the phone calls get recorded so they can look over how unprofessionally she spoke to me!
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March 2022 by Moe Demba
Because she put a smile on me whenever am homeless aand haven't smile in a while..thank you Barbara??
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February 2022 by Katie Parkinson
I was told they were uncomfortable doing the taxes for my mother even though I set the appointment for special legality circumstances. They told me they would have to reschedule in the middle of the busy tax season. Extremely unsatisfied with this location. Milwaukee was confused that this happened and glad took the appointment. Do better guys.Jo was the lady I spoke with
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September 2021 by Megan M
Dotty was the biggest help with my taxes this year. She was so kind, understanding, and thorough! I will definitely be back because of her!
