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April 2024 by Don Pizzo
Les Schwab still offers quality parts, prompt service, and excellent work. Thank you
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March 2024 by Jamie Anderson
We've used this Les Schwab a few times now. Each time the staff has been friendly and efficient. Overall, we've been really impressed.
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March 2024 by Rick Estess
Very slow.
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March 2024 by Stephen R. Wilks
Impressive customer service
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February 2024 by Brett Miller
Great location! The usual great customer service you expect from a Les Schwab location, unlike the west linn location.
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February 2024 by Sharlean Williamson
This is a great place to invest in your tires, they have great service, and they stand behind their work.
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February 2024 by Deborah Hager
Quick, efficient and free!
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January 2024 by Dan Mcdonald
i would like to say thank you guys helping get the battery issue resolved with my mothers honda . mandy ,i belive her name is. the gall working dec 13 , am shift. was very patiant with us . it was very refreshing , after a few past experiences our family has had over the past 28 years . thanks again ,
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December 2023 by Lana Perry
I will go to Les Schwab any time in any state. They are always friendly and help me understand what I need and no surprises. Every Winter they put my snow tires on and let me know if I have any issues that I need to be aware of. Love the Team on Beavercreek each employee is happy to help! I rely on them so I need their A TEAM Thanks
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October 2023 by Susan Turnbow
Very nice people, but might be lacking knowledge or experience. They inflated my tire after it went flat for an unknown reason. Tire went flat again a week later within a matter of hours. They inflated it again and said nothing was wrong with the tire. Shortly after that, my check tire light came on. I couldn’t get an answer as to what could cause the flat and they won’t replace the tire even though I just bought new ones only ten months ago. Their reason being that nothing is wrong with it. I would have to disagree seeing as it’s gone flat twice so far and now I’m getting a tire warning on my car.Update: I went to the Les Schwab in Lake Oswego, and they said there is definitely something wrong with my tire and they fix it up for me. If you have tire issues, go to the one out there. It’s worth the drive.I was at risk driving on the road with a faulty tire. If I had gotten in an accident because of it, that would have been the fault of the Oregon City Les Schwab, as they confirmed that my tire was fine.
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October 2023 by Rachel M.
Awful, awful. These people do not know the importance of time and communication. Had a 10 am appointment to get front and back brakes changed. Was told 3 hours. After a couple of hours, was informed that they didn't have the piece they needed for the brakes and need to wait an hour for it to arrive (poor planning) and would take 30 minutes to change. Okay fine.... Two hours later not a peep. Asked for an update and was told "soon". And then an hour goes by and and suddenly they call us asking if we wanted the back brakes changed. Wtf? We said we wanted back brakes changed for the appointment so where is the disconnect. So 5 hours have gone by and I'm assuming only the front brakes were done (and that's a bit if). Now it's 5 pm and the car is still not ready. Typing this out as we wait. A 3 hour appointment turned into an all day thing and if we had known we would've made arrangements for someone else to pick us up. Now we have spent the whole day at this shitty place. DON'T GIVE THIS PLACE YOUR BUSINESS. They do not value you or your time.
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September 2023 by Dan Coe
Hands down. . . The Best Shop in town!!!!! Best in Portland!!!!!! Doesn't matter who greets you, takes your keys or is smiling while giving them back. . . . everybody is friendly and professional. Such a delight just pulling in knowing you're going to be taken care of! Thank you Les Schwab Oregon City Team!!!!! :)
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August 2023 by Derek R.
Had an alignment scheduled. Was told about an hr. After a little over 1.5 hrs, I go to check into where my truck was at. I was told they hadn't even started due to all but 1 of the tech's out in the parking lot trying to fix someone's e-brake....Horrible on the production management side as well as customer service not letting me know how far behind they were.Never getting my business again.
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August 2023 by James Morris
Amazing—Nail puncture flat on way to airport and Alan agreed to fix it 20 minutes before they opened the store. Excellent service!!! Thank you!
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August 2023 by Jodi W.
This place used to be amazing - but since private equity purchased Les Schwab a couple years ago, we see it continue to go downhill. We went in to have our van tires rotated and brakes checked. We had to get one new tire, and they said the brakes looked good but fluid was low. A few weeks later, we noticed the brakes failing and tires wobbling. We found that they put hydraulic fluid in our brake line reservoir which damaged the brakes and master cylinder, and they didn't probably tighten the lugnuts. $2,000+ dollars later - after replacing brakes, the master cylinder and brake lines, we have our vehicle back. Completely avoidable and a dangerous practice.
